Payday Loans
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Complaint Details
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Initial Complaint
09/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I applied for a loan back in August of 2021. I paid for the loan in full in March 2022. I tried to reapply and was told that I can no longer do business due to having been in collections (for 1 payment which I paid) and there is a cool off period for those customers in collections. I find it unfair that for needing adjustment to 1 payment that we need to wait an entire year before being able to reloan just for being in collection for 1 payment and the loan having been paid completely in full.
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BBB Rating & Accreditation
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.