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Nuwber, IncThis business is NOT BBB Accredited.
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Complaints
This profile includes complaints for Nuwber, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 203 total complaints in the last 3 years.
- 22 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:01/01/2024
Type:Sales and Advertising IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I was conducting a web search and discovered that this site is publically displaying my information without my consent and I would like for them to remove it. I do not want my information made public on their site. I am requesting that they cease and desist from publishing my name and other information on their site.Business Response
Date: 01/04/2024
Hello,
My name is *****, I am a support manager of Nuwber, Inc.
We are sorry you had any problems with Nuwber.com. We hope the information provided below will be helpful.
At first, we are happy to inform you that your record is removed both from our website and ****** search. Please note that the website provides an easy-to-find procedure that lets users send opt-out requests in one click (***********************************************). In addition, each user can contact Nuwber.com support team by phone or email. Nuwber Customer Care works for you from 9 am to 9 pm on weekdays. Such opt-out requests are honored by Nuwber.com with no exceptions.
Let us clarify the way we get information posted on Nuwber from. We are not the initial source of the information online, we just aggregate information that is already in free access and openly circulates on the Internet. The sources can be th? following Publicly Available Information Sources (including social media, blogs, and self-reported information) and Third-Party Data Suppliers (such as retailers, financial services companies).
If you still have any questions, do not hesitate to contact us.Customer Answer
Date: 01/12/2024
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
**************************Initial Complaint
Date:12/24/2023
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am writing because there is unauthorized information that is be displayed on Nuwber.com which I have been unable to get opted out of having my information being displayed. They have a bogus opt out system that claims to send you an email and a process to opt out making it cumbersome but also, the email to opt out never comes. I am requesting that Nuwber.com remove my name and information of their site Nuwber.com and be opted out of displaying any information. I would greatly appreciate your help in this matter. I have seen many other complaints regarding the same issue.Business Response
Date: 12/28/2023
Dear *****,
My name is *****, I am a support manager of Nuwber, Inc.
We are sorry you had any problems with Nuwber.com. We hope the information provided below will be helpful.
At first, we are happy to inform you that your record is removed both from our website and ****** search. Please note that the website provides an easy-to-find procedure that lets users send opt-out requests in one click (***********************************************). In addition, each user can contact Nuwber.com support team by phone or email. Nuwber Customer Care works for you from 9 am to 9 pm on weekdays. Such opt-out requests are honored by Nuwber.com with no exceptions.
Let us clarify the way we get information posted on Nuwber from. We are not the initial source of the information online, we just aggregate information that is already in free access and openly circulates on the Internet. The sources can be th? following Publicly Available Information Sources (including social media, blogs, and self-reported information) and Third-Party Data Suppliers (such as retailers, financial services companies).
If you still have any questions, do not hesitate to contact us.Initial Complaint
Date:12/20/2023
Type:Order IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This website has my personal information shown for others to review. I have requested for my personal information to be removed and it's still showing. Please remove all of my information from the website.Business Response
Date: 12/28/2023
Dear *******,
My name is *****, I am a support manager of Nuwber, Inc.
We are sorry you had any problems with Nuwber.com. We hope the information provided below will be helpful.
At first, we are happy to inform you that your record is removed both from our website and ****** search. Please note that the website provides an easy-to-find procedure that lets users send opt-out requests in one click (***********************************************). In addition, each user can contact Nuwber.com support team by phone or email. Nuwber Customer Care works for you from 9 am to 9 pm on weekdays. Such opt-out requests are honored by Nuwber.com with no exceptions.
Let us clarify the way we get information posted on Nuwber from. We are not the initial source of the information online, we just aggregate information that is already in free access and openly circulates on the Internet. The sources can be th? following Publicly Available Information Sources (including social media, blogs, and self-reported information) and Third-Party Data Suppliers (such as retailers, financial services companies).
If you still have any questions, do not hesitate to contact us.Initial Complaint
Date:12/01/2023
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Please remove my name, number, and address of your website, I used the opt out and the information was never removed.Business Response
Date: 12/12/2023
Dear *******,
My name is *****, I am a support manager of Nuwber, Inc.
We are sorry you had any problems with Nuwber.com. We hope the information provided below will be helpful.
At first, we are happy to inform you that your record is removed both from our website and ****** search. Please note that the website provides an easy-to-find procedure that lets users send opt-out requests in one click (***********************************************). In addition, each user can contact Nuwber.com support team by phone or email. Nuwber Customer Care works for you from 9 am to 9 pm on weekdays. Such opt-out requests are honored by Nuwber.com with no exceptions.
Let us clarify the way we get information posted on Nuwber from. We are not the initial source of the information online, we just aggregate information that is already in free access and openly circulates on the Internet. The sources can be th? following Publicly Available Information Sources (including social media, blogs, and self-reported information) and Third-Party Data Suppliers (such as retailers, financial services companies).
If you still have any questions, do not hesitate to contact us.Initial Complaint
Date:11/20/2023
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have restaing order against my extremely dangerous ex boyfriend. Who has served time in prison for trying to kill me. I have changed my phone number. Went to the post office and rented a p o box. I transferred to another job. A friend told me all my new information is on Nuwber's website. I did the option of opt out. You ***** updated all my information my new phone number, my p o box number, and new work number is on the website. I advised my family that if my ex boy kills me. They are to sue for every website that has my information on them for wrongful death. That's how ********************* found and killed he's ex wife ******. ***************** went to the **** and paid the fee for the freedom information act. Got ********************** new address and the rest is history. Post office changed their policy.Business Response
Date: 12/08/2023
Dear *****,
My name is *****, I am a support manager of Nuwber, Inc.
We are sorry you had any problems with Nuwber.com. We hope the information provided below will be helpful.
At first, we are happy to inform you that your record is removed both from our website and ****** search. Please note that the website provides an easy-to-find procedure that lets users send opt-out requests in one click (***********************************************). In addition, each user can contact Nuwber.com support team by phone or email. Nuwber Customer Care works for you from 9 am to 9 pm on weekdays. Such opt-out requests are honored by Nuwber.com with no exceptions.
Let us clarify the way we get information posted on Nuwber from. We are not the initial source of the information online, we just aggregate information that is already in free access and openly circulates on the Internet. The sources can be th? following Publicly Available Information Sources (including social media, blogs, and self-reported information) and Third-Party Data Suppliers (such as retailers, financial services companies).
If you still have any questions, do not hesitate to contact us.Initial Complaint
Date:11/15/2023
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I would like my information removed from Nuwber website. I never authorized this.Business Response
Date: 11/15/2023
Dear *******,
My name is *****, I am a support manager of Nuwber, Inc.
We are sorry you had any problems with Nuwber.com. We hope the information provided below will be helpful.
At first, we are happy to inform you that your record is removed both from our website and ****** search. Please note that the website provides an easy-to-find procedure that lets users send opt-out requests in one click (***********************************************). In addition, each user can contact Nuwber.com support team by phone or email. Nuwber Customer Care works for you from 9 am to 9 pm on weekdays. Such opt-out requests are honored by Nuwber.com with no exceptions.
Let us clarify the way we get information posted on Nuwber from. We are not the initial source of the information online, we just aggregate information that is already in free access and openly circulates on the Internet. The sources can be th? following Publicly Available Information Sources (including social media, blogs, and self-reported information) and Third-Party Data Suppliers (such as retailers, financial services companies).
If you still have any questions, do not hesitate to contact us.Initial Complaint
Date:11/06/2023
Type:Service or Repair IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I continually am hounded by speculative realtors from all parts of the globe at all hours of the day and night about selling a property Nuwber has listed me as the primary contact for. I am not now and I have never been associated with this property. I call them and they tell me they rely on the accuracy of your site and that they are under no obligation to delete my name from their lists.Business Response
Date: 11/15/2023
Dear *********,
My name is *****, I am a support manager of Nuwber, Inc.
We are sorry you had any problems with Nuwber.com. We hope the information provided below will be helpful.
At first, we are happy to inform you that your record is removed both from our website and ****** search. Please note that the website provides an easy-to-find procedure that lets users send opt-out requests in one click (***********************************************). In addition, each user can contact Nuwber.com support team by phone or email. Nuwber Customer Care works for you from 9 am to 9 pm on weekdays. Such opt-out requests are honored by Nuwber.com with no exceptions.
Let us clarify the way we get information posted on Nuwber from. We are not the initial source of the information online, we just aggregate information that is already in free access and openly circulates on the Internet. The sources can be th? following Publicly Available Information Sources (including social media, blogs, and self-reported information) and Third-Party Data Suppliers (such as retailers, financial services companies).
If you still have any questions, do not hesitate to contact us.Customer Answer
Date: 11/16/2023
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*****************************Initial Complaint
Date:10/27/2023
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This website contains my personal information; and I want it removed. When I searched my name (************************) on the internet the information is available on their website.Business Response
Date: 11/15/2023
********,
My name is *****, I am a support manager of Nuwber, Inc.
We are sorry you had any problems with Nuwber.com. We hope the information provided below will be helpful.
At first, we are happy to inform you that your record is removed both from our website and ****** search. Please note that the website provides an easy-to-find procedure that lets users send opt-out requests in one click (***********************************************). In addition, each user can contact ************************** support team by phone or email. Nuwber Customer Care works for you from 9 am to 9 pm on weekdays. Such opt-out requests are honored by Nuwber.com with no exceptions.
Let us clarify the way we get information posted on Nuwber from. We are not the initial source of the information online, we just aggregate information that is already in free access and openly circulates on the Internet. The sources can be th? following Publicly Available Information Sources (including social media, blogs, and self-reported information) and Third-Party Data Suppliers (such as retailers, financial services companies).
If you still have any questions, do not hesitate to contact us.Initial Complaint
Date:10/17/2023
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Violation of personal privacy. Online search shows my PII even after I asked for suppression. The link takes to a page on my profile that does have 41 error indicating removal, but the Nuwber search in online results is visible, showing home address, etc. My nuwber profile is ******************************************************************Business Response
Date: 11/06/2023
Hello,
My name is *****, Support manager of Nuwber, Inc. We are sorry for any inconveniences our website caused you.
I want to inform you that your information was already deleted from our website nuwber.com. However, your profile can still be listed in the search results. The removal of a broken link from the search engines is a natural process. It might take from 2 days to 8 weeks to delete your information from ******* ****, and *****. This process is controlled by them. To speed up this process, you have to contact them directly.
Here are the guidelines for removing information from ******* Please read through the instructions listed there. It is important that you have verified that the websites have removed your information. If you see search results with outdated content or invalid URLs, you can use the Remove outdated content page.
*****************************************************************
******************************************************
If you have any questions feel free to contact us.Customer Answer
Date: 11/18/2023
I never got a notice that I needed to respond; yet BBB "closed" my complaint. Do better.Initial Complaint
Date:09/30/2023
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
****************************************************************** Please see link for Nuber profile page. I did not allow this information to be public, nor did anyone associated with me allow this. Parts of the profile are correct, others are not. There are portions that can put me and family members in harms way, and violate my safety. I'm afraid to say which parts as they seem to fish for information with this practice. This should not be public. I demand the business take the page down. They have an "opt out" page to request that you information be taken down, however in order to receive instructions, you have to provide an email address - which feels predatory as well. I do not trust this site with a direct connection with me.Business Response
Date: 10/26/2023
Dear ********,
My name is *****, I am a support manager of Nuwber, Inc.
We are sorry you had any problems with Nuwber.com. We hope the information provided below will be helpful.
At first, we are happy to inform you that your record is removed both from our website and ****** search. In addition, each user can contact Nuwber.com support team by phone or email. Nuwber Customer Care works for you from 9 am to 9 pm on weekdays. Such opt-out requests are honored by Nuwber.com with no exceptions.
Let us clarify the way we get information posted on Nuwber from. We are not the initial source of the information online, we just aggregate information that is already in free access and openly circulates on the Internet. The sources can be th? following Publicly Available Information Sources (including social media, blogs, and self-reported information) and Third-Party Data Suppliers (such as retailers, financial services companies).
If you still have any questions, do not hesitate to contact us.
Nuwber, Inc is NOT a BBB Accredited Business.
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