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Find a Location

First National Bank has 16 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • First National Bank

      622 Broad St Altavista, VA 24517-1830

    • First National Bank

      10370 Martinsville Highway Danville, VA 24541

    • First National Bank

      1303 N. Main St Altavista, VA 24517

    • First National Bank

      18077 Forest Rd Forest, VA 24551

    • First National Bank

      1312 South Boston Rd Danville, VA 24540

    Business ProfileforFirst National Bank

    Bank
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This is a full service bank with offices in Rocky Mounty, Boones Mill, Ferrum, Gretna, Westlake, and North Carolina offices in Hickory, Lenoir, Morganton, Forest City, Shelby, Bostic, Lincolnton, and Gastonia.

    Business Details

    This is a multi-location business.

    Find a Location

    First National Bank has 16 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • First National Bank

        622 Broad St Altavista, VA 24517-1830

      • First National Bank

        10370 Martinsville Highway Danville, VA 24541

      • First National Bank

        1303 N. Main St Altavista, VA 24517

      • First National Bank

        18077 Forest Rd Forest, VA 24551

      • First National Bank

        1312 South Boston Rd Danville, VA 24540

      Location of This Business
      622 Broad St, Altavista, VA 24517-1830
      BBB File Opened:
      5/15/1998
      Years in Business:
      26
      Business Started:
      5/15/1998
      Business Management
      • Mr. Eddie Hite, Manager
      • Mr. Todd Hall, CEO
      Contact Information

      Principal

      • Mr. Eddie Hite, Manager
      • Mr. Todd Hall, CEO
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/06/2023

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      Had $87,000.00 withdrawn out of my account. The bank is not helpful at ALL! I have filed a police report, called the bank as soon as I was aware of the breach. My online account password was changed, without notification. The bank mailed me statements to the wrong adress and was not notifyed. It is VERY clear it was fraudulent charges and who has done it. The bank WILL not help in anyway! It started in Aug, 2023 and I just became aware of it on Feb 2023. No statements were sent to me! This is a retirement account for me so I do not check theis account often. I ck it once every 6 months. The bank had NO security in place!!!! As soon as my account went into over draft I received 6 letters saying my account is in overdraft! NOT 1 letter when the account was being drained by $35,000 in less then 30 days! Then $45,000 the next month! They said they WILL NOT help me to get the money back even though they are supposedly FDIC Ins. They also stated to me that " If I had $85,000 in a bank I would check it EVERYDAY" This is a crazy statement. I replied I thought a BANK is SAFE!!!! There is MANY MANY mishandlings of this situation! From the bank mailing to the incorrect address, to not willing to just do a reverse LATE ACH! To no fraud alerts , to having my online password changed! To not even willing to help in this matter. I have been with the bank for over 8 years!!! With very little activity. This should have pulled many red flags. I do believe they HAVE NO SECURITY measures in place!!!! PLEASE HELP! I have talked to my other banks and they ALL said " This is a very easy solution" They just will not HELP IN ANYWAY!!!! There is also many mistakes that they need to prove and show documentations that I have requested and have hit a wall each time!!!

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Serving Western Virginia

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