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          K. Hovnanian Mid-Atlantic Division, LLC has 1 locations, listed below.

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            Business ProfileK. Hovnanian Mid-Atlantic Division, LLC

            Home Builders
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            14520 Avion Pkwy Ste 200

            Chantilly, VA 20151

            Get Directions
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            Email this Business
            (703) 885-7100

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            30 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/29/2015

            Years in Business: 65

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Headquarters
            14520 Avion Pkwy Ste 200, Chantilly, VA 20151
            Email this Business
            BBB File Opened:
            8/1/1999
            Years in Business:
            65
            Business Started:
            1/1/1959
            Business Started Locally:
            1/2/1970
            Business Incorporated:
            12/15/2011
            Accredited Since:
            5/29/2015
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 2701010142 for this business, issued by Department of Professional and Occupational Regulation (DPOR)-VA. The expiration date of this license is 2/28/2025.

            These agencies may include:

            Department of Professional and Occupational Regulation (DPOR)-VA

            9960 Mayland Drive, Suite 400

            Henrico VA 23233

            (804) 367-8500

            http://www.dpor.virginia.gov

            BBB records show a license number of 3149 for this business, issued by Maryland Attorney General-MD. The expiration date of this license is 6/1/2025.

            These agencies may include:

            Maryland Attorney General-MD

            200 St Paul Pl 16th Fl

            Baltimore MD 21202-2021

            (410) 576-6550

            Fax: (410) 5767040

            http://www.oag.state.md.us/consumer

            BBB records show a license number of 9209 for this business, issued by Maryland Attorney General-MD. The expiration date of this license is 9/1/2025.

            These agencies may include:

            Maryland Attorney General-MD

            200 St Paul Pl 16th Fl

            Baltimore MD 21202-2021

            (410) 576-6550

            Fax: (410) 5767040

            http://www.oag.state.md.us/consumer

            BBB records show a license number of 9210 for this business, issued by Maryland Attorney General-MD. The expiration date of this license is 9/1/2025.

            These agencies may include:

            Maryland Attorney General-MD

            200 St Paul Pl 16th Fl

            Baltimore MD 21202-2021

            (410) 576-6550

            Fax: (410) 5767040

            http://www.oag.state.md.us/consumer

            Type of Entity:
            Corporation
            Alternate Business Name
            • K. Hovnanian Homes of Virginia, Inc.
            • K. Hovnanian Homes of Maryland, LLC
            • K. Hovnanian Homes
            Business Management
            • Mr. Gary Chandler, Division President
            • Mr. Mike Crow, Director
            Contact Information

            Principal

            • Mr. Gary Chandler, Division President
            • Mr. Mike Crow, Director

            Customer Contact

            • Mr. Mike Crow, Director
            Additional Contact Information

            Fax Numbers

            • (703) 885-7356
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Find the right home builder for you

            Customer Complaints

            30 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/02/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            My husband and I are first time homebuyers and we put a $20,000 earnest payment back in 6/2022 at K. Hovnanian's **** ******* at ******** ********* in Woodbridge, VA with a promised delivery of 10/2022. That was an undeliverable date. Then we were told 12/2022. That was an undeliverable date. Then we were told 2/2023. That was an undeliverable date. Now we were told 6/2023 almost a full year since we gave our earnest payment. There were no major snow storms or terrible weather the whole fall or winter. K. Hov erected two more condominium buildings on the same property while the first building has no deliverable date. This has been the worst nightmare experience as a homebuyer and my husband and I are beyond miserable. I always have to call to find out what is going all the time. No phone calls, no automated messages nothing. When I do contact them it is half truths and lies. No one ever calls or shows any empathy to the situation. At this point I want my earnest payment back and want nothing to do with the builder or company every again. I want out or options because it is absolutely disgraceful how we have been treated. Its a terrible feeling to see other buildings built and your home is right in front of you with no progress. It is unfair and unjust treatment. Even other K. Hov condos and homes were deliverable and built faster in the same area and WE STILL DON'T HAVE A HOME. This development has been plagued with site managerial problems and delays. I want someone to contact me and provide us options to get our money back because you are literally holding us hostage waiting on your incompetency. I am beyond the level of ****** off.
            Read More
            Read 29 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Susan J

            03/22/2023

            It's been over 2 years and this builder has NOT addressed so many issues. Our entire neighborhood is horrible everything from the drainage problems to landscaping issues (dead trees, shrubs, sod laid on rocks) to the construction of the homes themselves. Sewers backing up in homes, heating vents where workers have urinated into them, clogged sup pumps because garbage was thrown into them by workers and THEN SEALED, TRASH found BEHIND walls....................................the list is endless. I just wanted to say BUYER BEWARE. No one should have to go through all this especially when these homes are selling for way above a half a million dollars.

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