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Find a Location

Other Side Travel has 1 locations, listed below.

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    Business ProfileforOther Side Travel

    Online Retailer

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    977 Seminole Trail PMB 225, Charlottesville, VA 22901
    BBB File Opened:
    1/27/2023
    Business Management
    • Complaint Handler
    Contact Information

    Principal

    • Complaint Handler

    Customer Contact

    • Complaint Handler

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/02/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I paid this business an original charge of $9.95 for stickers which was then supposed to make me part of their so called influencer group for future outdoor products. However, this company then proceeded to make unauthorized charges to my card which I continue to dispute. I have informed this company several times that I do not authorized these charges. This company engages in fraudulent practices. I should have done my research ahead of time and never done any business with this company. You can see the extensive reviews of their shady and fraudulent practices whether it is on Reddit or online searches.First charge 11/15/23 - $9.95 Second charge 12/18/23 - $19.95 unauthorized Third charge 12/21/23 - $19.95 unauthorized Do not do business with this company at all.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    James B

    1 star

    05/10/2023

    Obviously signed up for something I was not aware of with a $20 per month fee, For a VIP decalProgram, No way to cancel so I had to cancel my card, The phone number they give will give you a recording and tell you to leave your name and number... I never got to talk to a real person. There's not a link on the website or anything to remove your information from their system. I feel so **** dumb, Signing up to be a Beta tester For the s***** gear other side travel offers. It's not free at all you pay shipping and handling on everything.

    Local BBB

    BBB Serving Central Virginia

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