Customer ReviewsforXceptional Wildlife Removal Inc.

Heavy pressure, and scare tactics. Won't seal your house unless you put out poisonous station, not traps. Meaning a sick mouse can go back out into the environment and make a cat, dog, hawk, owl, raccoon or snake sick by eating it. These people did a little bit of sealing and cost me over 1200. I used the bait stations for one week and had to pay well over 300 dollars to stop the service and they charged me for the whole month even though just a week, no pro-rating. No thanks. A rip off and unsafe for the environment.

Dear ********************* We appreciate you bringing your concerns to our attention and apologize for any inconvenience you may have experienced. At Xceptional, we value the feedback of our clients and strive to address any issues promptly and effectively.We understand your concerns regarding our approach to rodent control and prevention. Please be assured that our methods are designed to provide comprehensive solutions while prioritizing safety for both our clients and the environment.With regards to the billing concern you raised, we sincerely apologize for any confusion or inconvenience it may have caused. Upholding transparency in our pricing and billing practices is paramount to us. We will thoroughly assess our billing procedures to ensure they reflect our dedication to customer satisfaction and fairness. Additionally, it's important to note that once services are rendered, they cannot be cancelled. We can only cancel future services that have not been completed at the time of cancellation. It's important to note that our recommendation to use bait stations alongside sealing the home is based on our expertise and industry best practices. While we understand your preference for traps, bait stations are often more effective in managing rodent populations, especially in cases where a significant infestation is present. However, we always aim to accommodate our clients' preferences whenever possible.As part of our commitment to providing complete solutions, we offer free estimates and consultations to assess your needs and provide tailored recommendations. Additionally, there is no obligation to commit to our services following the estimate. We genuinely want to provide solutions that meet your needs and expectations.Once again, we apologize for any dissatisfaction you may have experienced and appreciate the opportunity to address your concerns. If you have any further questions or would like to discuss this matter further, please don't hesitate to contact us.

You know what I love about tens of THOUSANDS of dollars in squirrel and wildlife damage? Nothing. You know what I love about ********************* at Xceptional Wildlife Removal? EVERYTHING! Let's be honest, the stress and insanity of having MULTIPLE animals destroy your newly purchased but severely neglected home is the worst. I spent thousands of dollars trying to deter and eliminate squirrels, birds, and every animal imaginable from this home because generally when you call someone to set traps, you have to then call a contractor ANYWAY to perform the necessary exclusions, repairs, and wildlife-proofing. By the time I called *****, I was desperate! He came early to our appointment, he was personable, professional, and WONDERFUL! There was so much damage to this home, I literally had the longest (and one of the most expensive) quotes ***** had had in a looooong time. But you know what? The fact that he was so knowledgeable, explanatory, and downright enthusiastic about animal-proofing my home got ME excited! I have never in my life been more motivated to give someone all my money! If you need an animal control EXPERT, a company that can actually DO the recommended repairs and exclusion work, AND a wildlife expert who educates you and gets YOU excited about wildlife habits, then CALL ********************* AT XCEPTIONAL! His customer service is immediate and phenomenal, his crews have been here EVERY time they said they would, and I'm on the path to being squirrel and mosquito-free! Xceptional rid my home of vermin, repaired every open entrypoint and hole, and they return monthly for my mosquito treatments (Why do EYE have the blood they love?! Why, God, WHY?!?!) and pest control (silverfish and ants: you do NOT pay this mortgage!)! Get animals out of your home and get ********************* IN your home! You won't regret it, folx!

?? Thank you so much for taking the time to share your experience with ********************* and Xceptional Wildlife Removal! We are absolutely thrilled to hear about the positive impact ***** and our team had on your home.We completely understand the frustration that comes with dealing with wildlife damage, and it's wonderful to hear that ******* expertise and dedication turned your situation around. It sounds like ***** not only addressed the issue promptly but also took the time to educate and empower you about wildlife habits and effective solutions.We appreciate your kind words about ******* professionalism and his crew's punctuality. It's clear that our commitment to providing excellent customer service is making a real difference in your experience. We're also glad to know that you're seeing positive results with the repairs, exclusions, and pest control services.Your enthusiastic endorsement of ***** and Xceptional Wildlife Removal means the world to us. We're truly delighted that you're on the path to a squirrel and mosquito-free home, and we're here to support you every step of the way. If you ever need further assistance or have any questions, don't hesitate to reach out. Thank you for choosing us to make your home a safer and more comfortable place! ??????