Business ProfileforCarMart

I originally contacted Carmart & requested information on 5/24/2023 & spoke to *****. I had contacted him over the phone & periodically would text for other information. I had asked simple questions regarding the vehicle (2020 ***** *** ******) such as the condition of the vehicle (since I wasn't able to see it in person), & any major issues or concerns that I'm not able to see on the website or noted in ****** (****** noted 1 owner with no accident reported). ***** verbally responds, " car is great & everything works & drives fine." I was assuming that this dealership made some attempt to exam the car & note and issues on the webpage. This was not the case. During the initial stage of communicating, I had noted to ***** that I would be driving the vehicle back vs having the vehicle shipped to me. In addition, I asked if it would be at all possible if he could pick me up from the airport (Note: there are 2 airports nearby 1. ****** which is about 20 min and 2. ****** which is about 45 min), ***** texts "sounds good." I asked if there was anything that would prevent me from making the 12+ hour (800+ miles) or anything that should be of concern driving the vehicle. Again, ***** verbally responds " car is good." I tried my best to be as thorough and concise with messages so there was no miscommunication. Had *************** and understood my messages, I would've completely changed flight and time. Instead, I message him as I'm about to take off & let him know that my flight should arrive around 11:30AM. He responds with the address to the dealership and notes he is not going to pick me up, I thought it was a joke but he completely disregarded my time and message. Frustrated as I was, I still made it to the dealership. Once I got there and filled paperwork is where the start of all problems began. The vehicle was damaged to the front & repainted. Unfortunately, I'm running out of space to continue explaining about ***** & haven't began with the vehicle. I can explain more.