ComplaintsforMJF Associates, Inc

• Initial Complaint

  01/14/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  The MJF association charged me 10 dollar per day for two and half months for a violation that did not exist. The original letter regarding the violation was received in august , the repairs was done in September , but they continues fining me until January. They stated that I should have called them after the repairs were done which I did but they denied it. Since they do not receive emails there is no written prove of me informing them about the repairs. Their agent seems to always make rounds when it come to finding violations but never around to notice if they are fixed . MJF association is based on fraud and lies. The original violation was about weeds growing around the house. I have receipt of hired contractor and pictures taken after to prove the violation was corrected.

  Business response

  02/24/2022

  February 1, 2022 
  
  Dear Dispute Resolution Team 
  As you state, there are two sides to a story, and I will try to lay out the facts as clearly as possible in this case. 
  1) MJF Associates is the billing agent for ******* ******* Homeowners Association. It is the ******* ******* board that instructed us to assess *** *******'s property for a number of violations of architectural standards after due process, certified letters, and a hearing, 
  2) *** ******* lives in Los Angeles California, and was relying on a local contractor to correct the items properly, however, I don't believe she actually visited the property herself. 
  3) We inspected the property multiple times, the first notice was sent on June 1, 2021 as part of a resale packet.. A second notice was sent on August 27, 2021. 
  4) Then a hearing notice was sent certified mail, followed by a hearing result notice where 
  her until November 1, 2021 to correct them, notify us, and pass inspection, or assessments under the state statutes of $10 day would start. 
  5) She called us on September 9, stating that a contractor was coming to fix the items. A number of original violations were fixed, however, when we reinspected on November 2, 2021, the weeds and grass in the front planting areas did not pass, so the assessments started. (Picture attached) 6) We sent her a statement on November 4, 2021, noting that she was being assessed $10/ day and she needed to correct the violations and get back with us. 
  7) Owner called us on January 6, 2022, and we explained the open violations to her. She said they would fix and call us back. 8) She called back on January 10,2022, and we explained the weeds issue again, she said she would fix and call us back. 
  9) We reinspected on our own on January 13, 2022, and the weeds were still in the planting areas. (picture attached) 
  10) Owner called back on January 14, was angry that she still did not pass (there was no change from our November 2, 2021 picture) 
  11) She called back again on January 14, said the weeds were cleaned up, we reinspected on January 20, 2022 and closed the violation and stopped the assessments as of January 13, the day before she called. We sent an email noting the violations were closed. 
  12) She sent us an email on January 14, hoping that we all burn in hell (attached) 
  I've attached our backup documentation regarding these items, including the dated pictures. I'm sorry that she feels she was wronged. She has sold the home and it has gone to settlement. If she feels there were extenuating circumstances that the board should consider in reversing any of the assessments, she can send us a letter with those particulars and we will forward it to the board for their consideration. 
  

  Respectfully,

  Mark F.

  President

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