Reviews

This profile includes reviews for My Plumber Plus's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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My Plumber Plus has 11 locations, listed below.

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  My Plumber Plus

  6897 Gateway Ct Manassas, VA 20109-7301

  
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  My Plumber Plus

  1910 Towne Centre Blvd STE 250 Annapolis, MD 21401

  
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  My Plumber Plus

  8403 Colesville Rd Ste 110 Silver Spring, MD 20910-6331

  
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  My Plumber Plus

  1910 Towne Centre Boulevard Suite 250 Annapolis, MD 21401

  
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  My Plumber Plus

  6700 Alexander Bell Dr STE 200 Columbia, MD 21046

  

Review Details

• Review fromNaz B

  Date: 03/09/2025

  1 star
  # BEWARE: Deceptive Pricing Tactics at My Plumber ????? (1 out of 5 stars)I recently called My Plumber for what should have been routine repairs, but instead encountered what I can only describe as predatory pricing practices that consumers need to know about.The technician spent less than ****************************************************** with these shocking quotes:* $1,900 for replacing a water pressure regulator valve and expansion tank components that retail for under $200 * $459 for a basic toilet valve replacement a $10-20 part that takes minimal time to install (I've installed an entire toilet for less!)What truly revealed their business ethics was what happened when I questioned these prices. Instead of explaining their rates or standing by their quote, the technician immediately retreated to his vehicle to "consult with management to see if he can do it for $500 instead. Minutes later, he returned with a "special discount" of $400. To me, this wasnt a legitimate discount it's evidence of a pricing strategy designed to take advantage of customers who don't know better or don't feel comfortable challenging quotes.After declining their services, I contacted another licensed plumber who quoted $500 total for the entire work, parts included. The contrast couldn't be clearer.My Plumber isn't just expensive their willingness to slash prices so dramatically when questioned suggests a company that prioritizes extracting maximum profit over honest service. True professionals stand behind their pricing with transparency and can justify their rates when asked.If you value fair business practices and honest pricing, I strongly recommend looking elsewhere for your plumbing needs. A company that can drop their price by over 65% within minutes of being questioned is showing you exactly how inflated their standard pricing really is.

• Review fromJane S

  Date: 03/05/2025

  1 star
  A total rip off. I needed the valve replaced in my toilet tank. I was given a quote of $1073.00. Or I could get a new Toto toilet for $1200.00. I told the plumber no way. I went online to ******, found the part I needed for $30.00. The part came the next day. It literally took me 20 mins to install the new part!!! The technician said he was in the plumbing business for 14 years, but didnt know only 1 part was needed to fix the toilet. Say NO NO NO to My Plumber Plus!!

• Review fromDorothea S

  Date: 09/05/2024

  1 star
  Came to my house charged me $49.00 for an estimate, took a picture of my kitchen sink, said he had to run a snake through kitchen sink, laundry room and bathroom, cost would be a little over $600, gave me a discount and final cost was $506, I said NO WAY. So he got $49.00 for the so called diagnostic. I called my home warranty company had to pay a deductible, the man came out and fixed the sink and said it was just clogged. Shame on you "My Plumber". God don't like ugly and you tried to scam me for $500. Believe me, evil will catch up with you. The $49.00 you charged doesn't amount to anything, it won't do you any good.

• Review fromAnthony V

  Date: 07/23/2024

  1 star
  I contacted My Plumbers plus because my air conditioner was having trouble keeping up with the high outdoor temperatures.The representative that shows up proposed a system cleaning to resolve the issue but the process made no difference.At the end of the my ordeal, I had another company come out and resolve the actual issue.I do not trust that My Plumbers Plus, they are a waste of money, they are a bad company, and people should look elsewhere for HVAC services.

• Review fromJames O

  Date: 05/28/2024

  1 star
  I signed up for the monthly membership for AC check **** then found out you have to be available all day for the appointment like it's 1980 (not disclosed up front). Who does that anymore? I tried to go back to my previous service, who would schedule by the hour, and these guys charged for a full year of contract when they knew I was unable to schedule an appointment. Shady company.

• Review fromHermannW

  Date: 05/28/2024

  3 stars
  We had them over and the service was good - no complaint - it took them a bit long to get to us though. I would use them again but would ask for him to arrive the day rpomised.

• Review fromRichard W

  Date: 04/18/2024

  1 star
  My Plumber Plus is a terrible company. A ****** search for another company brought up My Plumber Plus stating they would send a plumber today for an inspection fee of $49. I called them, they sent a technician who glanced (barely) at my stuck shower drain. He called his company and they said they would fix it for $427. I refused. I then called another company who said they'd send a plumber today and said if it required a drain snake the entire cost would be $79. My Plumber Plus, obviously, overcharges without even doing the inspection they insisted on charging for.

• Review fromBernard L

  Date: 02/29/2024

  5 stars
  Technician sent to solve my leaky toilet was exceptional. Diagnosed and solved the issue in a very friendly and professional manner. I will certainly continue to use My Plumber Plus for all my plumbing needs.

• Review fromBetty C

  Date: 11/17/2023

  1 star
  I was a customer for a couple of years and had several projects done. I did not have any idea if they were being reasonable. Then I had a wax ring replaced for a toilet. I got discounts as a senior citizen and a Plus member. The "discounted " price was $750.00 I later discovered that the wax ring costs about $7 retail and the job took less than an hour. This company is so crooked and unethical. Please do compare prices with other plumbers before you shell out your hard earned money to these people.

• Review fromCindy S

  Date: 11/16/2023

  5 stars
  The teams at My Plumber are fantastic. We had excellent service from start to finish. Brandon came to see us to plan our HVAC purchase and he was professional, honest and fair. He kept track of the team that did our installation and checked back with us frequently. I highly recommend this company. They are not the cheapest but it was really clear that you get what you pay for. Knowledgeable and professional installers that knew what they were doing and they were clean and precise.