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Find a Location

Quality Remodeling has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforQuality Remodeling

    Bathroom Remodel
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.86/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/1/2021

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Residential GeneralContractor including Kitchen and Bathroom Remodeling

    Business Details

    Location of This Business
    253 Wylderose Dr, Midlothian, VA 23113-6845
    BBB File Opened:
    3/23/2021
    Years in Business:
    3
    Business Started:
    10/5/2020
    Business Incorporated:
    10/5/2020
    Accredited Since:
    3/1/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 2705177611 for this business, issued by Board for Contractors. The expiration date of this license is 12/31/2024.

    These agencies may include:

    Board for Contractors

    9960 Mayland Drive, Suite 400

    Richmond VA 23230

    (804) 367-8511

    Fax: (804) 5274401

    http://www.dpor.virginia.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Malik Carlton, Owner
    Contact Information

    Principal

    • Mr. Malik Carlton, Owner

    Customer Contact

    • Mr. Malik Carlton, Owner

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/25/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I reached out to quality remodeling llc and 2 other companies for a bathroom shower remodeling project. After consultation with all 3 companies, I decided to proceed and sign a contract with quality remodeling with a deposit of $3437.05 on January 19th. They came to my house to get the measurements and order parts. The timeline they provided after paying the deposit was delayed. They later came and started the project with demolition and installation of the shower base and told me that they would return in a 48 hour timeframe after everything dries to install the shower doors. They returned 4 days later to install the shower doors after I contacted them several times. When they arrived they told me that the doors now wouldn't fit because my house is old and seems the walls had moved so they needed to now order custom doors and were going to charge an additional $1600 dollars. At that time I made another payment of $2437.05 thinking that would cover the change in supplies. The first glass doors they ordered are still sitting in the bathroom and they claim they cannot do anything with them. I paid for those doors as part of the set ordered and should be reimbursed for them if they cannot be used. They refuse to deduct the cost of the new doors from the cost of the total project. I should not be penalized for paying another $1600 for their mishap. They are the professionals and should know what they were doing. They are now refusing to do any more work until I pay for the new doors. The original quote of $6874.10 has been paid less $1000. So far the only remaining balance I owe them from the original quote is a $1000. I should not have to pay another $1600 for custom doors because of their mistake. Please help me resolve this issue. This was supposed to be a 2 day project but has now been 2 months
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kaye J

    5 stars

    06/22/2024

    Quality Remodeling definitely offers quality. The company remodeled our kitchen and they were professional and available. My emails and phone calls were returned almost immediately. They worked with us on all aspects of the remodel to make sure we were satisfied and within the time frame that was set up. We could not be more pleased with their work and would definitely recommend them and plan to use them for a future bathroom redo.

    Local BBB

    BBB Serving Central Virginia

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