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Business Profile

Home Builders

NVR, Inc

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for NVR, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

NVR, Inc has 100 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • NVR, Inc

      11700 Plaza America Dr Ste 500 Reston, VA 20190-4792

    • NVR, Inc

      555 Quince Orchard Rd Ste 350 Ste 350 Gaithersburg, MD 20878-1437

    • NVR, Inc

      1355 Beverly Rd McLean, VA 22101-3651

    • NVR, Inc

      12600 Fair Lakes Cir Ste 210 Suite #210 Fairfax, VA 22033-4904

    • NVR, Inc

      995 Old Eagle School Rd Wayne, PA 19087-1709

    Customer Review Ratings

    1.19/5 stars

    Average of 118 Customer Reviews

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    Review Details

    • Review fromDarren L

      Date: 06/19/2025

      1 star
      Horrible experience with Ryan Homes - Wellsprings in *******, ** From the beginning, the issues started with my sales representative, ******* I honestly think that she is either married to someone high up in the company or a member of the **** family, because no matter how much I complain about her incompetence to her manager **** *. nothing has been done to correct her lack of accountability or professionalism. She should not be the face of any company's sales efforts. He is clearing covering up for her making this entire experience for me far more frustrating than necessary.The most egregious issue, however, is Ryan Homes' deceptive customer service practices. Initially, they treated me with a decent level of respect, but that all changed the moment they received my full ******* money deposit. Once they had my money, all niceties and pretense of customer care disappeared, replaced by indifference and a complete lack of accountability.Lets talk about the build quality of my home. Maybe my expectations and standard are too high, I think their builders are horrible to say the least. I was forced to hire my own independent inspector to meticulously go over their work because there were numerous mistakes made during construction that I feel in my heart of hearts that I my inspector would not have caught none of them would have been corrected. It is clear that quality control is not a priority for Ryan Homes, and they rely on homeowners to catch their glaring errors. I find this unacceptable for such a significant investment.Lastly, Ryan Homes outright lied about the final appearance of the house. What saw on the brochure during the model selection process bores little resemblance to the finished product. This is a warning to anyone considering purchasing/building a house by Ryan Homes GET EVERYTHING THEY TELL YOU IN WRIITING. Do not trust a single word they say, as they will deny it later or tell you that you should have read the Fine Print.
    • Review fromQuiana H

      Date: 06/17/2025

      1 star
      Do not purchase a home from Ryan Homes I purchase a brand new home from Ryan Homes and I have had so many complications. My hot water heater stopped working months at the purchasing the home. My shower doors are put in upside down and nails are popping through my hardwood floors please be buyer aware
    • Review fromGlenn M

      Date: 06/16/2025

      1 star
      Purchased a new home in October 2024. Submitted a warranty claim for the refrigerator, which has a huge crack inside the freezer compartment, from the front to the back and its wide open. Warranty tech came over when my wife was home and applied RTV silicone, literally a wide finger width of silicone, pretty ugly. ************* said oh, its cosmetic and nothing wrong with the unit. Bull snot! I paid a ton of money for this house and appliances were included so for the next 30 years I have to pay for a crappy cracked refrigerator. Had I known they would use such inferior low-grade appliances I would have opted out and bought my own. Ryan Homes better step up or I will be displaying this crappy refrigerator on my front lawn for all the neighborhood to see and expect nothing if you have the same issues.
    • Review fromJameka G

      Date: 06/11/2025

      1 star
      My spouse & I were excited about this new community. During our first visit in early March, we spoke with Christie, a Ryan Homes representative, and explained our intent: my spouse would be on the loan and title, and I would be added to the title. She assured us that this arrangement was possible, which gave us the confidence to move forward with building our first home together. We were reassured that Ryan Homes offered a seamless, all-inclusive process—something that initially appealed to us. Encouraged by this “one-stop-shop” approach, we proceeded with the build & felt secure in the guidance we were receiving. Just a week & a half before our scheduled new closing date, we were unexpectedly asked to provide lease documentation to verify my status as a domestic partner. Since my spouse pays the rent and I pay other household bills, we submitted a utility bill in my name & even offered joint bank account information as additional proof. They raised concerns about the different addresses listed on our driver’s licenses. We explained that while my license still reflects my parents’ home address—where I’ve lived for over 25 years and get important mail—but we do, in fact, live together. Despite this, just 4 days before closing, we were informed that I did not meet their criteria to be considered a domestic partner and therefore could not be added to the title. We feel misled by the initial assurances, and being told this crucial information just days before closing was both unprofessional and distressing. Had we known sooner, we would have chosen to work with our own lender or consulted a real estate agent or attorney much earlier in the process. When we finally did seek legal advice, we were told it was too late to make meaningful changes so close to closing. We now regret not securing independent representation from the start. They presented themselves as being customer based company and did nothing to help facilitate suitable resolution so beware.
    • Review fromDan H

      Date: 06/02/2025

      1 star
      Biggest mistake of my families life. The head-aches are not worth it.
    • Review fromZamariz H

      Date: 06/01/2025

      1 star
      I want to express my disappointment with the walkthrough experience. It was a nightmare. I felt for the first time in my life that instead of walking in a brand-new house, I was walking in a 3-year-old house. I was not motivated to buy the house, and the future seems very uncertain for me and my family. I feel that the house is not worth the money we paid for, and we were not told the truth by the seller. In the opposite, I feel taken advantage of. The apartment was not what the pictures were showing. I expected a better presentation and care. I feel like we were not taking seriously enough the money we spent. The whole experience has been beyond horrible. I felt forced to close the apartment at the point that I spent the whole closing crying. We were not given time to read the *** paperwork, and I had to basically fight back and forth to get anything done. When they did everything I requested, it was a lie. I was basically told that my contract would be canceled if we had any issues while closing through text message, also told that the closing needed to happen that day and could not be delayed. The seller basically rushed and forced to close. We were taken advantage of as a military family who were in need of a home. Please stay away from this builder, I regret my decision and will continue.
    • Review fromQualonte H

      Date: 05/26/2025

      1 star
      I have been trying to get a release from contract for over a week now. The project manager refuses no matter how many times i express I want nothing to do with this horrible, unorganized, poor communication, and neglectful company. Because of this it has caused me to miss out on another property that was ryan homes ( before I realized I just hated them). Also despite our ******* money only being $1000 as stated in contract, she refuses to refund my total deposit of $7000. I have now seeked legal counsel to help me deal with this stubborn and uncooperative employee. I have tried contacting their regional manager ***** ********* to also no avail. I will never understand any circumstance ever do business with this company or any of their affiliates again.
    • Review fromSonia R

      Date: 05/20/2025

      1 star
      I bought my home May 2022. The concrete driveway has become gravel. Of course, they blame the snow and ice melt. I consulted an engineer specializing in concrete and theres no way that much damage would be caused by ice melt or snow. I have no response from Ryan Homes. I bought this house as a retirement home and now I have to pay $$$ for something that is just 3 years old. All they do is blame the customer.
    • Review fromCathy F

      Date: 05/02/2025

      1 star
      I bought my home in 2016. I thought I was getting an upscale home but now having to remodel my home (bathrooms especially) what is s*** show was left removing the vanity and showers. Walls left with holes the tiles not finished. All half a** work and for the amount of money that these houses cost such a disaster and a disgrace. The shower floor had 2 levels of tile on top of each other. The messed up the first time and instead of fixing it the just built on top and water did not drain properly. Always wondering why my bathroom was always full of mold and could not get rid of it. Honestly dont know how the house passed inspections. I do remember having a conversation with one of the workers saying I would never buy a house with them and now I know why!!! If you are buying with this builder and building from scratch make sure you take an expert to review the home with you every time you check the house every detail counts. These houses are so overpriced and they just give you shit!!! Super ****** you think your getting top notch stuff but until you have to fix something you will never know what you have behind the walls!!
    • Review fromLee H

      Date: 03/23/2025

      5 stars
      LRCH Ryan Homes is a horrible builder. They don't tell you a lot of things when they are building a home. We hear Ryan Homes has deep pockets and get away with a lot of things. Ryan Homes should lose their license to build. They are building all over. They need to be held accountable for not telling the truth, using cheap products and put out of business.

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