Business ProfileforDepartment of Warranty Services
Current Alerts For This Business
BBB files indicate that this business has a pattern of complaints concerning advertising issues. Specifically, consumers allege receiving misleading advertisements regarding vehicle warranty services from Department of Warranty Services. In addition, consumers state the advertisement gives the impression the customer is in need of warranty coverage even if they already have coverage through another provider.
BBB wrote to the company on August 4, 2016 and August 23 requesting an action plan towards eliminating the pattern of complaints. To date, BBB has not received the requested information.
At-a-glance
Related Categories
Business Details
- Location of This Business
- PO Box 85073, Richmond, VA 23285
- BBB File Opened:
- 3/28/2016
- Alternate Business Name
- Safe Guard Vehicle Protection Contracts
- Business Management
- Ms. Sara Rothermich, Complaint Handler
- Contact Information
Principal
- Ms. Sara Rothermich, Complaint Handler
Customer Contact
- Ms. Sara Rothermich, Complaint Handler
- Additional Contact Information
Phone Numbers
- (888) 689-4181Other Phone
- (888) 689-4181
Customer Complaints
22 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/16/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Customer Reviews
6 Customer Reviews
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Most Recent Customer Review
Matt S
1 star07/23/2024
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