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Find a Location

Woodfin Heating, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforWoodfin Heating, Inc.

    Fuel Oil
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.95/5stars

    Average of 409 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/1/2010

    Years in Business: 47

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Since 1977, Woodfin – Your Home Team has made it our goal to faithfully serve Richmond, Virginia and the surrounding areas. We aim to be your trusted partner for all of your home comfort services, maintenance and installation needs so that you may have the peace of mind that your home is operating at optimal capacity. Whether you need heating and cooling, plumbing, electrical, generator, indoor air quality, propane or heating oil assistance, you can trust that Woodfin – Your Home Team will be available whenever you need us. We’re proud to be Your Home Team and Your #1 Faithful Friend.

    Products & Services

    Heating, Cooling, Plumbing, Electrical, Generator, Indoor Air Quality, Also, Propane & Heating Oil delivery.

    Business Details

    Location of This Business
    1823 N Hamilton St, Richmond, VA 23230-4005
    BBB File Opened:
    2/13/1996
    Years in Business:
    47
    Business Started:
    1/1/1977
    Business Started Locally:
    1/1/1977
    Business Incorporated:
    10/21/1977
    Accredited Since:
    8/1/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 2701037820 for this business, issued by Board for Contractors. The expiration date of this license is 11/30/2024.

    These agencies may include:

    Board for Contractors

    9960 Mayland Drive, Suite 400

    Richmond VA 23230

    (804) 367-8511

    Fax: (804) 5274401

    http://www.dpor.virginia.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • Woodfin Electrical
    • Woodfin Oil Company
    • Woodfin Plumbing
    Related Businesses
    Business Management
    • Mr. Jack Woodfin, CEO
    • Ms. Madison Cantwell, Marketing Coordinator
    Contact Information

    Principal

    • Mr. Jack Woodfin, CEO
    • Ms. Madison Cantwell, Marketing Coordinator

    Customer Contact

    • Ms. Madison Cantwell, Marketing Coordinator
    Additional Contact Information

    Fax Numbers

    • (804) 730-0861
      Other Fax

    Website Addresses

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/08/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    July of 2023 Woodfin installed a new ** unit. I have called to report the the ** has NEVER worked properly. They have sent over 15 different technicians to my home to "repair" the ** unit.First they told me when the unit was installed an Low Ambient kit needed to be installed. Fine, they came April 30th to install that. Great. I was told that's all you need. You "should" be fine now.I received a call Monday May 6, 2024 from Woodfin. The person said I needed yet another part. A crack case heater. I asked why all of these extra parts and pieces were not installed back in July 2023? She didn't know. Today is Wednesday May 8. 2024. The ** unit is still freezing up and blowing hot air into my home. So on a very hot day my HV** unit pumping in hot air!I am a double amputee below the knee and a burn survivor. I must be in temperatures between ***** degrees. Otherwise I turn very red all over and in horrible pain.I suppose I am just filing this complaint to make people Woodfin is NOT the amazing company they advertise themselves to be. Please follow up with this request.Thank you for your time ************************************************** ************************************************* **************
    Read More

    Customer Reviews

    409 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Aubrey D

    5 stars

    07/04/2024

    Highly Recommend Woodfin! ****** and his team did a great job installing the **** system, and took time to explain, and answer questions! And, ******* did a great job discussing the plumbing issue.

    Local BBB

    BBB Serving Central Virginia

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