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Find a Location

One Way Market has 1 locations, listed below.

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    Business ProfileforOne Way Market

    Snacks

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Richmond, VA 23220
    BBB File Opened:
    6/12/2023

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/12/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    June 10, 20232:32 pm Payment ID: ************* Order ID: ************* Order ***************** $88.16 This is a snack store and I came from out of town to visit and when I arrived home most of the snacks were expired and I already had consumed some of them. I reached out to the business on ****** and I am awaiting a response because i want a refund on everything that was expired. Two other items are not pictured due to the inability of the camera to pick up the experation dates. Those items are the mountain dew and the poutine chips.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Lauren O

    1 star

    05/22/2024

    I want to start off by saying that I love this business concept and when this store first opened, my husband and I loved it. It's been a while since we went so I took my friend there just recently to show her the variety of snacks. When we walked in, it was not the same size or selection of snacks that they used to have. I got two bags of chips and a package of freeze dried skittles. One of the bags of chips said on the front it was 1.25 so I assumed it couldn't be more than $5.00. Nothing had price tags on them and so my friend and I assumed it would be a little bit of an upcharge. When we got to the register, I was shocked to see for my three items it was a whopping $27 and they asked for a tip even though we weren't even acknowledged. The bag of chips that was priced at 1.25 ended up being $10. My friend found peelable mango candy and it ended up being $7 or more. When she got home, she realized it was from ********* and and is actually priced at $1.99. To me, that is just scamming people and is unethical. I understand everyone is trying to make a business but when you are marking up products 670%, it becomes questionable.

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