Business ProfileforECC Restoration, Inc.

On Dec. 19, 2021 a tree hit my home, located at **** ******** **** **** ******* ** *****. I contacted ******* Insurance, which is my home owner’s insurance provider. They sent out a claim rep/estimator, Mr. ******* ******* on Dec. 21, 2021, at which time he provided me with the name of the company, ECC Restoration, ****** ****. I contacted ECC Restoration & Mr. Hagy, owner of ECC Restoration, came to my home to assess the damage & I was told that I would have to have the tree removed before he could provide a proper estimate. Which I, myself, found, contacted & paid **** ******** **** ******* on Dec. 21, 2021, prior to ever receiving an estimate &/or a check from my insurance provider. I paid **** ******** **** ******* the amount of $1600.00 with check number ****, on Dec. 21, 2021 after he completed the services, I hired the company do. The service provided and included the removal of the tree & all debris associated with the tree that had fallen. Later that afternoon, ECC Restoration's Project Manager came by with a contract but did not provide a line-item breakdown that I didn't receive until a later date. The line-item breakdown shows line items 2. Tree debris - removal & disposal for $1600.00 & line item 26. Single axle dump truck for tree debris removal $273.03. Neither of which services were provided by ECC Restoration but were paid for by me, but only after receiving a threat of legal action by Mr. Hagy, if I did not pay the full amount. I tried to explain the fact that they did not perform that part of the job & that I am on disability & that amount of money would financially devastate me. I've been trying since May 2022 to get a refund for services not provided, a final walk through & certification of completion, required by the lender. Even though there was more damage & other services that were not provided by ECC Restoration per the contract, I'm only seeking recovery of the monies for the services that ECC billed & collected on but did not perform.