Business ProfileforAquarius Pools and Hardscapes

On June 20th Aquarius came to my home to remove metal stains from my pool liner. In doing that they left my liner with bleached spots all over. They ruined it. It's a 20 year liner in its 5th year of life. I've been trying to get them to come and look at the damage ever since. On July 24th they sent a service man ***, and another person. They tested my water, told me my water was way out of chemical balance and that they saw the bleaching. I then took a water sample to their store and my water balance was perfect. I believe they were trying to find a way to blame me for the bleached spots because they said my chlorine was way to high, it wasnt, and *** told *****, the service manager, there were no stains. I asked ***** to come look, we made an appt for 10:00 Thursday the 27th. No show, no phone call. When I called the store at 10:40 they said he had an emergency. I waited until Friday afternoon expecting ***** to call, nothing. I called, told ***** I wanted to speak to the owner, William Ridgewell. Mr.Ridgewell called me shortly and told me he would get with ***** to make a time they could both come and he would call me Monday, July 31st to set an appointment. It's is now August 9th and I have heard nothing. They damaged my pool liner, they know it and they are content to ignore the situation.