Business ProfileforRide Today

Asked sales person about price discrepancy between book value & list. Their explanation was that comparing with similar vehicles from other dealerships in a roughly 50 mile radius which had recently sold. For simplicity sake let's say $ 7k. This was $ 700 over the retail list for a vehicle in excellent condition. [This vehicle is average]. Vehicle also "included" LoJack along with a subscription to the service. Not mentioned was the cost [$ 1198] for these items & that state law prohibits a requirement to purchase them on used vehicles. I asked them to remove hardware & subscription; they refused then had the audacity to say that the price would be the same with our without this anti-theft feature. Without it, the vehicle price would have been approximately $200 over book perfectly reasonable. However, there is also an unavoidable $799 processing fee. The radio has static "included". Front floor mats are missing & key fobs were both defective. Battery replacement fixed one of them. The other has to be reprogrammed at a cost of $50 & still doesn't have all the features [rear hatch won't respond]. The oil pressure sensor gauge is either bad or about to go out so this was either missed, ignored or fried within one task of gas from purchase. The mpg is abysmal [18 blended]. Also "included" was a vehicle service contract which was presented as gratis for my piece of mind and the idea being the bundled service is less expensive - oil change, tire rotation, air filter replacements. While it's a used vehicle, you don't expect so many annoying items to be left out or not working (like the oil pressure sensor) when it just passed state inspection. So in summary there's an extra $ 2k that, according to everyone that has a say, are unavoidable (processing fee $799) and irreversible - even though LoJack says this is not the case & "up to the dealer". Slick, deceptive trade practices. Engage in a transaction with them if you enjoy losing @ 3 card Monty.