Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Sporting Goods Retail

Pro Patches USA Inc

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sporting Goods Retail.

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

8 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Phil C

    1 star

    04/30/2023

    This company is horrible A RIPOFF SCAM! Never sent my order so I sent emails left voicemails. They said they sent my order. Sorry for the delay it never showed up I sent more emails I got no replies more phone calls no replies only when I send them emails cussing them out cursing their mothers and did a charge back from my bank. Did they have the decency to finally answer me and simply say f*** you literally Word for Word then I informed them that I am exposing them. I started ******** pages about them. Told everybody on all the jersey websites and then I went to the Better Business Bureau. Their next reply was we love you. Funny they have time once you do that to them I also see they have charge people multiple times , why they are allowed to continue to rip people off I dont know, but I am going to ****** this company until my dying breath
  • Review from David C

    1 star

    03/14/2023

    Poor Business Practices, accepted my order in december, gave my Order Number ***** Stating Order was processing, My Credit Card was billes and have not stated any problems with the order, however order has not been received, no notification of delay in manufacturing and shipment. will not answer messages left on phone at all. Cannot find if this company is in business at this moment. Need to have BBB check this seller regarding their negligence.
  • Review from Mark K

    1 star

    02/07/2023

    I ordered and was immediately charged for a product that never arrived several weeks later. Vendor claimed it was shipped, but there was no tracking information. Emailed company and vendor stated they would send me tracking information, but they never did. Twice, I called the number on the web site. Either no answer or the one time someone answered, they appeared to hang up immediately. The worse thing is that this company continues to operate and scam countless numbers of people.
  • Review from Joseph N

    1 star

    02/03/2023

    Do not buy anything from these folks. They took 12 weeks to send order and the only reason they sent anything was because it took 12 emails to get a response. When I did receive a package it was absolutely the wrong item. I have emailed and called another dozen times with no response. Someone should investigate these scam artisits.
  • Review from Martin B

    1 star

    07/19/2022

    Scammer!!! Product never received! Refused refund! ********************* Pro Patches USA www.propatchesusa.com I never received order sent in 'white envelope' with no tracking.Did receive another trackable envelope that had plastic bags and a note that said 'order received'Reported to ReportFraud.ftc.gov also.
  • Review from Brian W

    1 star

    04/27/2022

    Do not order from Pro Patches (or Kevin S.). Ordering was great, but communication, shipping, etc. pretty much went MIA after the credit card charge occurred. I ended up disputing the charge, cancelling the dispute (to give the guy a final chance), and re-opening the dispute -- and I now have to go to Plan B.
  • Review from sherri W

    1 star

    04/11/2022

    If I could give them Zero stars, I would. It took over a month to receive the lettering kit I purchased. When it did arrive, the numbers and letters were different colors and not even close to what lettering on real *** jerseys look like. I tried to send the order back, but received the package back marked "no such number" as to the Post Office box on their return label. They refused to refund my money and referred me to the website that says exchanges only. They sent the wrong thing and won't do the right thing by refunding my money. I have no use for the garbage they sent me.
  • Review from John W.

    1 star

    03/25/2022

    I ordered letters and numbers from Pro Patch USA set me numerous email saying that it was shipped left numerous messages no tracking number never received my item very fast to take my money but never received the product

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.