Business ProfileforAuto By Design, LLC

Wow, where do I start. My wife and i were looking for a used ******* ***. I found Auto By Design in Chantilly VA on line. I contacted them and they sold me a 2002 *** ********* for $39,790.00 delivered. The car had 24K miles on it with 3 previous owners. Sales was very nice and fast financing. I took delivery in Oct. of 2021 Oh and they failed to tell me about the added costs they were adding in on my loan, roughly $1,800 give or take. I drove the car around the block and parked it in my heated garage for the winter. I called my local ******* dealer and made an appointment to have the IMS bearing replaced in the spring with an IMS solutions bearing. This was my choice for peace of mind. OK, its 7 months later, ******* has the car, they advise that the clutch was worn to the rivets and that it overheated the flywheel. The flywheel was blue. I agreed to a new clutch kit no matter what, the car is apart so do it. I was not expecting an extra $1,500 for a fly wheel. What about the 100 point inspection from auto by design?? Worry fee buying ?? Ok I get the car home, my wife and I plan a get away in our new car. I drive 300 miles to VT. I pull into the ******, turn off the car and hit the trunk switch, trunk wont open. Turn the key, car wont start!! I had to have it pushed and I popped the clutch to start it. Ruined weekend, not to mention $750.00 loss on our hotel NO REFUND. Back to *******, Bad Neutral safety switch , Bad trunk latch. $1,400. labor and parts. Ok this is eating at me, I decide to write to Auto By Design and explain what happened with this car. I had only driven it about 400 miles before things started to happen. I sent the email and within a minute get a call from Sean B*****. He asked me why I didn't call, as I started to speak he cut me off and started raising his voice. He would not let me speak as he told me I got ripped off by the ******* garage, and how he could not believe I would contact them on a car that was 20 years old.