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Find a Location

LFT Clothing Co has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • LFT Clothing Co

      3877 Holland Rd Ste 406 Virginia Beach, VA 23452-2858

    • LFT Clothing Co

      1248 Perimeter Pkwy Ste 484 Virginia Beach, VA 23454-5914

    Business ProfileforLFT Clothing Co

    Online Shopping
    Multi Location Business

    Current Alerts For This Business

    Pattern of Complaint:

    In May 2023 BBB investigated LFT Clothing Co. business practices. This investigation was prompted by a pattern of consumer complaints alleging non-delivery of furniture and lack of communication prompting requests for delivery or refunds. During the investigation it was revealed that LFT Clothing Co. does not have a current 2023 business license according to the Commissioner of Revenue in Virginia Beach, Virginia and is active and in good standing with the Virginia State Corporation Commission under the corporate name of Jerry’s Inc.

    As of the date of this Business Profile, the company has had no reports posted to the BBB’s ScamTracker page: https://www.bbb.org/scamtracker/us

    On April 27, 2023 BBB notified the company about the pattern of complaints alleging non-delivery of ordered merchandise, delivery delays, and lack of communication prompting requests for delivery of merchandise, cancellation of orders, or full refunds. Better Business Bureau requested information on how LFT Clothing Co. was going to correct the pattern of customer complaints. On May 4, 2023 the mail was returned by the post office as Return to Sender, Attempted Not Known, Unable to Forward.  Upon additional investigation, a new address for the company was revealed.  On May 5, 2023 a new pattern letter was sent to the company.

    As of the date of this Business Profile, the company has not responded further to BBB’s request for a written plan of action for resolving the pattern of complaints not has any of the new pattern of complaints letters been returned by the post office as undeliverable.

    At-a-glance

    Customer Reviews

    1.07/5stars

    Average of 43 Customer Reviews

    Customer Complaints

    193 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    LFT Clothing Co has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • LFT Clothing Co

        3877 Holland Rd Ste 406 Virginia Beach, VA 23452-2858

      • LFT Clothing Co

        1248 Perimeter Pkwy Ste 484 Virginia Beach, VA 23454-5914

      Location of This Business
      3877 Holland Rd Ste 406, Virginia Beach, VA 23452-2858
      BBB File Opened:
      8/10/2020

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      193 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/16/2023

      I placed my order 2/14/23 and have received one email saying my order was confirmed and would be shipped in 7-14 days. I never received my order. I have placed several orders in the past with no issues. I have sent multiple emails (the only way to contact them) and have received no reply. They charged me and ghosted. There is No communication at all. I am planning on disputing the charge with them although I really wanted the merchandise I ordered. They have been so good in the past, but this recent order has really had me lose my faith in them. I am disappointed. This is not how you run a business. I won’t recommend this shopping for no one anymore cause you won’t see your money neither your merchandise.
      Read More

      Customer Reviews

      43 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dina L

      1 star

      12/04/2023

      I placed an order on November 7, 2023. Nearly one month later, on 12/4/2023, the order remains unfulfilled on their website. My credit card has been charged for the full amount. The only way to contact them is via email, but they do not respond. I have received two automated messages stating they will contact me soon, but I have yet to hear from them. Will not ever order anything from this company again.

      Local BBB

      BBB of Greater Hampton Roads

      BBB Reports On

      BBB reports on known marketplace practices.

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