ComplaintsforAuto DMV Customs, LLC
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Complaint Details
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Initial Complaint
12/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
September 2022 ****** quoted a job for me that was supposed to take 2 days at my home. $2900. He arrived with a “helper” named ******* on 10/21/22. After almost 3 days, he said he wasn’t going to have enough material and did not have the tools needed to complete the job at my house. He took my car to his shop. 3 weeks later I was fighting to get my car back. Lots of lies. Refused to send me photos or videos because I later found out the car really wasn’t even done. I waited in Raleigh (4hrs away from my house) for a whole day for him to meet me on 11/12/22. He didn’t show! Then he said we would meet in Charlotte the following day. He arrived at 11pm!! He was very unprofessional. When I got the car back it reeked of marijuana. Vinyl wrap was literally hanging off the car and he took a blade and cut it off in front of me and the police that I had to have meet me at the meeting location (a dark hotel parking lot an hour away from the original meeting location). He demanded payment prior to me seeing the car & only wanted venmo to his personal venmo. The car was supposed to be rose gold and he showed up with black mirrors. You could see the underlying white paint under the wrap in many places. Once I took it to a professional wrapper to be removed the next day (11/14/22) we discovered he had damaged my paint bad. There were gouges in my spoiler from him removing it, scratches on my paint, headlights & taillights. My mat in the front driver side was destroyed. The windows & mirrors were nasty dirty and had fingerprints all over them. I have photos, police report, videos, etc. This complaint could be two pages long, but I hope you get the picture & that it will save someone else from doing business with this shady ex-convict. The car was in horrible condition and there was no saving the wrap job per the professionals!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.