ComplaintsforLindaApparel LLC
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Complaint Details
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Initial Complaint
04/18/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered a sweatshirt from LindaApparel on February 13th (see below). I selected the burgundy size 2X. The photo below is what was shown when order was submitted. I received a white sweatshirt with navy blue numbers. I contacted LindaApparel to inform of issue and coordinate return. LindaApparel informed me I selected a white sweatshirt (wich I did not), however, agreed to replace with burgundy sweatshirt but requested I change my 1 start rating. I changed the 1 star rating to 4 stars LindaApparal then requested I change the rating to 4 stars and I refused to do so.I tried giving LindaApparel the benefit of the doubt, meaning perhaps there was a system glitch, or maybe I ordered the wrong item, but I tried following ******s replacement/return policy and this business has refused to keep their word or provide quality customer service in agreement with AMAZONs return policy.I dont normally rate companies low unless the service is terrible. LindaApparel is a company I implore you to stay away from as there are many companies that provide this service and actually send the items you ordered. If you review some of LindaApparel ratings, you will see what I consider a pattern of sending the wrong items to LindaApparel ***** ******** **** ***** Chantilly, VA **********Customer response
04/18/2023
******* ******
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Contact Information
2571 Dynasty Loop
Woodbridge, VA 22192-4631
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.