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Find a Location

National Life Group has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • National Life Group

      1 National Life Dr Montpelier, VT 05604-1000

    • National Life Group

      15455 Dallas Pkwy Ste 800 Addison, TX 75001-6496

    Business ProfileforNational Life Group

    Insurance Companies
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.03/5stars

    Average of 30 Customer Reviews

    Customer Complaints

    69 complaints closed in last 3 years

    31 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    National Life Insurance Company offers life insurance, annuities, and equity funds. They service both individual and business portfolios with products to assist in retirement planning, estate conservation, disability income, and business planning.

    Business Details

    This is a multi-location business.

    Find a Location

    National Life Group has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • National Life Group

        1 National Life Dr Montpelier, VT 05604-1000

      • National Life Group

        15455 Dallas Pkwy Ste 800 Addison, TX 75001-6496

      Location of This Business
      1 National Life Dr, Montpelier, VT 05604-1000
      BBB File Opened:
      4/5/1996
      Years in Business:
      174
      Business Started:
      1/1/1850
      Business Incorporated:
      1/1/1901
      Type of Entity:
      Corporation
      Number of Employees:
      1388
      Alternate Business Name
      • Vermont Life
      • National Life Insurance Company
      • Life Insurance Company of the Southwest
      Business Management
      • Ms. Michele Dungworth, COO
      Contact Information

      Customer Contact

      • Ms. Michele Dungworth, COO
      Additional Contact Information

      Fax Numbers

      • (802) 229-7006
        Primary Fax
      • (802) 229-3123
        Other Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      69 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/20/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I have a 403b with National Life Group. I retired in 2023, and I want to withdraw my money (regardless of penalties) so I can reinvest it in a **** Ive been working with a financial advisor who has helped me provide National Life with the necessary paperwork, but the company wont release my funds. Ive been trying for 6 months.
      Read More

      Customer Reviews

      30 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Danyelle A

      1 star

      07/10/2024

      I am dissatisfied with National Life Group because they refused to underwrite a life insurance policy for me for the following reasons "information in application-height/weight and medical history in application-psychiatric disorders controlled multiple medications". I am baffled at the fact that this insurance company listed my mental health as a reason for not providing a favorable decision regarding my application. Persons with mental health disorders should be offered the same amount of opportunities as those without them. I strongly feel that I have been discriminated against. I am of no risk of harm to myself and my mental health is properly managed by the "controlled medication" that they referenced. In fact, the medications that I am on are not considered a controlled medication. I am extremely disappointed in this company and find that these types of issues are why mental health conditions/disorders are still highly stigmatized.

      National Life Group Response

      07/11/2024

      Due to privacy regulations and our own internal privacy policies, we will be responding directly to the complainant. Thank you.

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

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