Business ProfileforSt Johnsbury Subaru

I went to get a state inspection, oil change and tires changed. They ruined the bead on one tire while changing them. They told me they would order a replacement and put it on for free. After a month and driving almost ***** miles on the tires that were a brand new set of 4 when putting them on I called to see why the tire wasnt in. I was told when they tried to order it that it was out of stock, it got put on the back burner and slipped through the cracks I was told. I told them I didnt want ONE differently worn tire put on my car as I bought 4 brand new same tires to be put on it to begin with. I told them I just wanted to be reimbursed the money I paid for the 4 tires so that when these are taken off I can replace it with 4 same brand new tires as that is what I bought and paid for and had they not made an error that is what I would have gotten. And not only did they make a mistake and I let it go they let a month go by and hadnt fixed their error and when I had to call them to remind them to get after as if my request to have 4 same tires with the same wear on my car was unreasonable. It is recommended for vehicles to have 4 same tires with the same wear. They as a car dealer with a service department should know and understand my frustration. Instead I was hung up on by their service manager and gaslit by the sales manager.