Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Bud Clary Auburn CDJR has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bud Clary Auburn CDJR

      2925 Auburn Way N Auburn, WA 98002

    • Bud Clary Auburn CDJR

      PO Box 127 Longview, WA 98632

    Business ProfileforBud Clary Auburn CDJR

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company is a car dealership that sells new and used vehicles.

    Business Details

    This is a multi-location business.

    Find a Location

    Bud Clary Auburn CDJR has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Bud Clary Auburn CDJR

        2925 Auburn Way N Auburn, WA 98002

      • Bud Clary Auburn CDJR

        PO Box 127 Longview, WA 98632

      Location of This Business
      2925 Auburn Way N, Auburn, WA 98002
      BBB File Opened:
      4/7/2016
      Years in Business:
      65
      Business Started:
      1/1/1959
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Auburn Chrysler, Dodge, Jeep, Ram
      • Auburn CDJR
      • Bud Clary Auburn Chrysler, Dodge, Jeep, Ram
      • Bud Clary Auburn Hyundai
      Business Management
      • Mr. Bryce Clary, Member
      • Kelly Clary
      Contact Information

      Principal

      • Mr. Bryce Clary, Member

      Customer Contact

      • Mr. Bryce Clary, Member
      Additional Contact Information

      Fax Numbers

      • (253) 833-0804
        Other Fax

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/06/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      On April 12 2024 I purchased a 2014 Jeep Compass Sport from Bud Clary of Auburn. From the moment I drove off the lot I have had issues with my vehicle. First with my driver side rear tire only registering 10 PSI with a low tire pressure light on the dash. A check engine code for a bad Throttle Body Unit which is not covered in my warranty. Now my vehicle is constantly overheating and losing oil with oil present in my engine air filter. There are a number of causes that could be at fault for the overheating and oil loss but the dealership has consistently given me the "run around". Every time I call someone to speak at the dealership I am told I will receive a call back, then they proceed to not contact me. I call more and they tell me I need to talk to certain employees. I have not been able to contact *****, the sales team associate who sold me the vehicle, even after leaving numerous voice mails. I have not been able to get through to the service department besides being told they will have someone contact me. Then no one calls back. It is very discouraging and my vehicle is tied to their dealership through my warranty so unless I can get them to talk to me I cannot even take it to a local mechanic. They reported to car fax that they did a safety inspection before selling it to me but with all the issues I have faced I do not believe anyone serviced my car besides putting a new battery in it. The detailers even left broken glass in my driver side floor board and air vent. They are being impossible to work with.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Robert M

      1 star

      04/12/2024

      My wife and i went to bud clary on 4/11/2024 to purchase a car, Our credit is less than perfect.They said they had a long list of cars that we could choose from and that we were pre-approved.We took One.For a And though we like the car, they said that they wouldn't be able to work out a deal for that car. So they tried to put us in a key area. They took us back there, 2 parking lots over and the car had a flat tire, and it looked like it was thrashed and they proceeded to fill out the paperwork and try to get us to sign it, and it was. It was like a $13000 car and they tried to charge us $33000 for the car 3 times what the car was worth? We couldn't believe it. I couldn't believe it, I couldn't believe it, I couldn't believe it, I couldn't believe it, I couldn't believe my eyes, I couldn't believe it, I couldn't believe it, I couldn't Beli was like wow $,462 a month for 60 months on the $13000 car. You gotta be kidding me. They were just trying to straighten up rip us off now the size of that **** Claire ********** and I see he has multiple locations, but he has somebody like chase working there that tried to rip us off as ridiculous, **** ridiculous man soon as we're both on fixed incomes and we're just trying. To get some transportation, you know and boy that that car ********** is far from honest. I mean, there are crooks. They try to charge us 3 times what the car was worth 3 times $33000 for a $13000 car. Now, that f****** *****.a test drive

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.