Customer ReviewsforRed Head Steering Gears

Sent them a steering box to be rebuilt, nothing more. Take out existing and replace it with exactly what you took out but clean and new. When I got the box back I had my truck towed to the shop to have it installed.. ******** calls me and tells me its not original as it was. The steering box had different size steering shaft coming out, a thicker one. The existing hose he took off originally, he went to reinstall it and it didn't fit. I made contact and they told me take it off and send it back. But in the same breath, that they keep extra boxes for emergencies. (But they don't say, we'll send you the new one NOW cause we messed up too save time. Send us the other MISTAKE when you receive it) So now my ALWAYS *********** **** Scout that was towed to the shop for 200$ has 2 options. Sit outside the shop in rain and snow for two weeks till they receive it and send me a new one/ fix their mistakes and send it back.. OR spend another few hundred towing it back and forth I don't have. Had to leave it at shop no choice.. I had to order a new part to adapt to thier mistake wait for it to come. I had to have a power-steering hose made. All to fix their mistakes. They have the audacity to tell me it was a warrantee issue.. Meanwhile the box hadn't even been installed on the truck yet or operated! lol. I think what ****** me off the most was the emails and the lack of accepting that they had messed up just passing of the buck. 80$hose to fix their mistake. 55$ rag gear to fix their mistake.. $585 in storage fees for more then two weeks of taking up shop space to fix thier mistake.. Shoulda just had it towed back home I know .. and a few hundred in extra Mechanic hours trying install something not build correctly "thier mistake" . I wouldn't have a manual can opener rebuilt by these incompetent people. Find another steering box rebuilder their out there.