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Customer Review Ratings
Average of 653 Customer Reviews
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Review fromBrian B
Date: 03/13/2025
5 starsBrian B
Date: 03/13/2025
Easy to access and quick to use. Highly recommended for all
doxo Inc
Date: 03/20/2025
Hello *****,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thank you for choosing doxo,
doxo Customer SupportReview fromDavid E
Date: 03/12/2025
1 starDavid E
Date: 03/12/2025
Fraud. Scam. No payment made. I tried to pay an out of state toll violation and somehow was directed to the Doxo website, which looked like a legitimate bill pay service for the state. I had two violations and after paying the first I was not able to pay the second as apparently Doxo is looking for recurring bills. Another big red flag appeared when Doxo sent my receipt and it said it would be 14 days to process my electronic payment!!!!! Now I just received an new notice with late fees on my violation! So they never even. made the initial $54.00 payment and now it is $91 to the state and a lost $54 to the scamming Doxo company. Total fraud they should be shut down!doxo Inc
Date: 03/18/2025
Hello *****,
Were sorry to hear about your experience and appreciate the opportunity to clarify. doxo is an independent, third-party bill payment service that helps consumers manage and pay bills in one secure location. We are not affiliated with or endorsed by specific billers, and we always display disclaimers to ensure transparency.
Regarding your payment, wed like to investigate what happened. doxo processes payments according to the method and timeline displayed at checkout before confirmation. Some billers accept electronic payments, while others require check payments, which may take longer to process. A confirmation email with details, including the expected delivery date, was sent at the time of your transaction.
If your payment was not received as expected, wed be happy to review the details and assist you. Based on the information you provided to the BBB, our records show that you have not yet contacted our Customer Support team. Please reach out to us via online chat at ******************************************* or call **************. We are committed to resolving any issues and ensuring a smooth bill payment experience for our users.
Thank you,
doxo Customer SupportReview fromSharon S
Date: 03/04/2025
5 starsSharon S
Date: 03/04/2025
Handy and fast pays my bills fast thank you ******doxo Inc
Date: 03/11/2025
Hello ******,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thank you for choosing doxo,
doxo Customer SupportReview fromLeah B
Date: 03/03/2025
5 starsLeah B
Date: 03/03/2025
The process is very convenient and easy to access. Thank youdoxo Inc
Date: 03/06/2025
Hello ****,
Thank you for sharing your positive experience with doxo! All of us at doxo are happy you are enjoying our bill pay service!
Thank you for choosing doxo,
doxo Customer SupportReview fromCharlotte R
Date: 02/28/2025
5 starsCharlotte R
Date: 02/28/2025
Very convenient and takes the stress away of having to Remember to pay. Highly recommend.doxo Inc
Date: 03/04/2025
Hello *********,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thank you for choosing doxo,
doxo Customer SupportReview fromLINDA B
Date: 02/28/2025
5 starsLINDA B
Date: 02/28/2025
I HAD GREAT SEVICE FROM A GREAT CUSTOMER SERVICE AGENTdoxo Inc
Date: 03/06/2025
Hello *****,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thank you for choosing doxo,
doxo Customer SupportReview fromLori S
Date: 02/27/2025
5 starsLori S
Date: 02/27/2025
I like the convenience, security and the ease of using the system. Thank you for your dedication to make bill pay easy.Sincerely ****doxo Inc
Date: 03/04/2025
Hello ****,
Thank you for sharing your positive experience with doxo! All of us at doxo are happy you are enjoying our bill pay service!
Thank you for choosing doxo,
doxo Customer SupportReview fromChanelle H
Date: 02/26/2025
5 starsChanelle H
Date: 02/26/2025
Easy to use. & Great Customer Service. I will definitely be using doxo again. I appreciate the experience.doxo Inc
Date: 03/04/2025
Hello Chanelle,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thank you for choosing doxo,
doxo Customer SupportReview fromEMILY C
Date: 02/26/2025
5 starsEMILY C
Date: 02/26/2025
APPECIATE MAKING IT EASIER FOR PEOPLE BEEN EASY TO TAKE CARE OF THE BILLING--THANKS--*****doxo Inc
Date: 03/04/2025
Hello *****,
Thank you for taking time out of your day to leave us a 5 star review!
Thank you for choosing doxo,
doxo Customer SupportReview fromRene B
Date: 02/18/2025
5 starsRene B
Date: 02/18/2025
I like the fact that it auto pays it because I don’t always rememberdoxo Inc
Date: 02/20/2025
Hello ****,
Thank you for sharing your positive experience with doxo! All of us at doxo are happy you are enjoying our bill pay service!
Thank you for choosing doxo,
doxo Customer Support
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