Business ProfileforHNN Associates LLC

Hello, my name is ************************* and I have been a resident of ************************** apartments for almost 7yrs. During covid I had problems paying my rent for a 2 month period in which I signed a contract for mid-monthly payments to repay back my debt. Come 10/23 I'm still making mid monthly payments, even though I have been paying my rent on time since after covid, so I asked my manager ****** what I was repaying as I knew I had been making payment for 3yrs by this time. I was told to get a ledger go over it and if I found any issues to come back and talk to her as she said she didn't have time to help me with this problem. After going over the ledger and taking it to my father's financial advisor there were obvious mistakes and charges that made no sense. I then tried to talk to my manager 4 times, including emails and going to her office, she never responded so I started emailing and calling resident relations, emailing as well, still nothing. After 3 month of trying to resolve this issue I contacted an attorney, who then went over my case and agreed the ledger was way off. She tried to contact *** and also no response. She sent certified letters and finally I got a call from my manager, she was willing to set up a meeting with her and *******, who used to work here and is a close friend of ******, but only if I agreed to not bring an attorney. I wasn't contacted by anyone from HNN, only *******. My attorney advised me to attend the meeting to see what they had to say but to have someone either come with me or be on the phone as an advocate during this meeting. In the meeting ******* went over all of my documentation, my receipts and agreed as well something was off. I was told I would get a call within a wk so this would be fixed. I was called a wk later by my manager who said I owed all the money they alleged I owed. My attorney has my case ready to go, I'm waiting to speak to someone from HNN so as to try to remedy this situation.Thank you for your time