ComplaintsforCredit International Corporation

• Initial Complaint

  09/08/2024

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  I am not liable for this debt with INTUIT PAYMENT SOLUTIONS. I do not have a contract with CREDIT INTERNATIONAL CORPORATION. They did not provide me with the original contract as I requested.

  Business response

  09/13/2024

  Thank you for forwarding the complaint filed by ****************. The opportunity to respond is appreciated. This complaint appears to be lacking in merit. The complainant states that he does not owe the account to Intuit *******************************************. This is incorrect as **************** is the designated Personal Guarantor and contractually agreed to being the responsible party. **************** further states that he was not furnished a copy of the contract as requested. We have received no such request. We have called, sent letters and emails, but have not yet had any contact with the complainant. Should **************** wish to contact us directly, we will happily work towards an amicable resolution for all involved parties. 

  Respectfully, 

  *******

• Initial Complaint

  08/20/2024

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  I am not liable for this debt with Credit International Corporation, I do not have a contract with Credit International Corporation they did not provide me with the original contract as I requested.

  Business response

  08/21/2024

  Thank you for forwarding the complaint filed by **********. The opportunity to respond is appreciated. ********** alleges that she is not responsible for the charges relating to this matter, as well as that we did not provide a contract copy as requested. The complainant is the personal guarantor for this account as contractually agreed with the creditor. The terms also advise that we will be forwarded the account for resolution should the creditor deem it necessary. Additionally, we have only had one communication with the complainant regarding this, but there was no request for validation in that communication. The complainant advised that she was under the impression that she was increasing her business credit line when she established the account under the advisement of her mentor. This leads me to believe that she may have agreed to the contract without reading it thoroughly. It was not until she received an influx of charges after the fact that she seemed to be made aware that there was more to this than a mere credit increase. That is an unfortunate circumstance, but does not absolve the contractual responsibility. Should ********** require further clarification, or wish to work towards an amicable resolution, I welcome her to contact our office directly at ************.

  Thank You,

  *******

• Initial Complaint

  05/10/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I'm writing urgently to address the errors on my credit report resulting from the disclosure of my personal information to credit bureaus, leading to significant financial and emotional distress.As stated in 15 USC 1681 Section 602, I assert my right to financial privacy and expect my information to be treated confidentially.Additionally, under 15 USC 1681 Section 604(a)(2), a consumer reporting agency cannot disclose account details without my explicit consent, which I haven't provided.The discrepancies related to CREDIT INTERNATIONAL C have negatively impacted my financial standing, prompting an immediate need for correction.I also emphasize compliance with 15 USC 1666(b), prohibiting creditors from treating credit card payments as late under specific circumstances.Below are my account details for your reference:Account Number: ******* I urgently request a thorough review of my account, prompt rectification of the credit report inaccuracies, and strict adherence to federal laws governing my information.Failure to promptly address these concerns may result in legal action. I appreciate your immediate attention to this matter.Sincerely,*********************

  Business response

  05/21/2024

  Thank you for forwarding the complaint filed by **************. I have reviewed the information and appreciate the opportunity to respond. I believe this complaint stems from a misunderstanding. The complainant states that we cannot disclose account details without his consent which he claims was not provided. ************** entered into a contract with our client and is the personal guarantor of the agreement. The terms of this agreement include the information that should an account be resolved directly with our client in a set period of time that the account will be submitted to our office. It also is agreed that the account can be ********************** reporting for the personal guarantor as they have individually agreed to be the responsible party. Since ************** did agree to the terms and conditions of the contract he did provide consent. Should ************** need additional clarification or information, I welcome him to contact our office directly so that we can better assist him with finding an amicable resolution to this matter. We can be contacted toll-free at ************.

  Respectfully, *******

• Initial Complaint

  05/08/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I am not liable for this debt with Intuit Payment Solutions. I do not have a contract with CREDIT INTERNATIONAL COR. They did not provide me with the original contract as I requested which they may be violating the Fair Debt Collection Practices Act (FDCPA).

  Business response

  05/09/2024

  I have reviewed the complaint filed by the complainant. The opportunity to respond is appreciated. This complaint lacks in merit and contains incorrect information. We have attempted to contact him regarding this matter. On April 5th, 2024m the complainant did answer the call, but hung up on the representative as soon as the purpose for the call was disclosed. There was no request for a contract made. Additionally, the complainant sent us a written letter, which was received on May 6th, 2024. It was a refusal to pay, but did not request any contract or other information whatsoever. In the contract the complainant entered into with our client, it specifically states that failure to resolve the matter directly with them will result in the account being placed with us so the point is moot. However, we strive to work towards amicable resolutions with all parties so we welcome the complainant to contact us should he wish to clear this up.

  Respectfully, *******

  Customer response

  05/09/2024

   
  Complaint: 21687135
  
  I am rejecting this response because:
  
  Sincerely,
  
  ********************************
  
  your agency is not reporting accurate information, violating the Fair Credit Reporting Act (FCRA) and the right to privacy. I request the immediate removal of collection from my consumer file, threatening legal action if not complied with. All these violations are a direct violation of 15 usc 1681 no consent is identity theft, according to 18 usc 1028 A (a) you have knowingly transferred, passed and used, without lawful authority, a means of identity of me, which is felony punishable up to 2 years of imprisonment in addition to civil liability. For damages, I am invoking my rights as a consumer, pursuant to 15 usc 1681 (n) civil liability  and I demand compensation for every violation listed below:
  1. Permissible purpose $1000 
  2. Defamation of character $1000
  3. Damaged reputation $1000
  4. Damaged credit worthiness $1000 
  5. Damaged mode of living $1000
  6. Infringed on right to privacy $1000
  

  cease the reporting of this erroneous and deceptive information on my consumer report. Delete the specified account from my consumer report and all your systems. 

  
  
   

• Initial Complaint

  05/06/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  They collected a debt on my behalf, and have not paid me since the debt was paid off in October 2023. I have four years of emails documenting my updates and all check **** They have told me repeatedly that the check will go out at the end of the month to no avail. The State attorney's office should look into this company's business practices regarding paying out collected judgments.

  Business response

  05/07/2024

  Thank you for forwarding the complaint filed by ************. I have reviewed the information contained therein and appreciate the opportunity to respond. We did send remittance checks out to the complainant in October, November and December of 2023. These checks were not returned to us so we had no reason to think they were not received. It was not until March of 2024 that ************ contacted our office and asked for a status update of his account in our office that we were made aware of any problem. When he contacted us, our associate advised him that the account was paid in 2023 and that we had sent his remittance. It was determined that the complainant had a different address than the one originally provided to us when he became a client. Thus, the remittance payments did not go to the correct address. The associate he spoke with left our employ shortly thereafter so we did fall behind the repayment request. In April, we became current again and it was explained to ************ that his remittance payment would go out in our next batch. The next batch was *** (as in, the current calendar month). All client remittance goes out by the 10th of the month. I have confirmed that the remittance was generated and included in this batch. This matter has been resolved. 

  Respectfully, *******

• Initial Complaint

  03/12/2024

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  This company and myself have no contract of any kind or any agreement to do business . This information should be removed from my credit perminatly.

  Business response

  03/25/2024

  Thank you for forwarding the complaint filed by ****************. I have reviewed and appreciate the opportunity to respond. It is accurate that **************** does not have a contract directly with Credit International Corp. The complainant does have a contract with our client. The contract that **************** agreed to states clearly that the account will be forwarded to us should the client deem it necessary to do so. As such, **************** was made aware and did agree that we could become involved with his account. I welcome him to contact our office directly should he wish to find an amicable resolution to this matter. We may be reached toll-free at ************.

  Respectfully Yours,

  ************;

   

• Initial Complaint

  02/26/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I received a letter from this agency about a debt from intuit payment solutions. But i was scammed by a company that i thought was legit and hired me through indeed, they had me open numerous account under my name to receive deposits and then wire them to crypto databases. I have filed ****** reports on the matter and have even spoken to intuit when the matter happened and sent them supporting documents showing what was happening. Intuitive said the account was closed and it was labeled as fraud.. it was removed from credit so i thought it was done. Now i receive this letter from this company stating i have a debt from intuit and the lady on the phone was so mean.. didnt care at all.. and said i was responsible for this.. and i dont understand how that can be.. how can i be responsible for something that wasnt mine. I applied for a job and thought i was doing a job. Theres ****** reports with supporting documents to show what was happening. I was a victim of fraud they used my information.. have my identification and my social security number. This is very stressful.. i do not have the money to pay for this debt and im afraid.

  Business response

  02/27/2024

  I have reviewed the complaint filed by **************** and appreciate the opportunity to respond. Intuit did close the account on their side, but it was not on the grounds of fraud. They closed the account so that it could be sent to collections for further efforts to be made to collect the funds that were deposited into the complainants account. It appears based on the conversation that was held between **************** and the representative that the complainant did receive the deposited funds, then forwarded them to another party, **************** indicates that she has filed a police report in connection with this matter. I suggest she forward a copy of said report to our office so that we may investigate her claims further and help find the appropriate resolution to this matter. Our mailing address for things of this nature is PO Box 1268, *******, ** 98041.

  Respectfully Yours,

  *******

   

• Initial Complaint

  02/22/2024

  Complaint Type:

  Customer Service Issues

  Status:

  Answered

  More info

  I am not liable for this debt with Intuit Payment Solutions, I do not have any sort of contract with Credit International Corporation and when requested they didn't provide me with the original contract

  Business response

  02/23/2024

  Thank you for forwarding the complaint filed by **************. I have reviewed it and the opportunity to respond is appreciated. I find this complaint lacking in merit. The complainant is listed as the personal guarantor for the matter in question so we have no reason to believe he is not liable. We have made various contact attempts to reach **************, but have been unsuccessful in doing so. As such, we have never had a direct communication with him. Therefore, he has never requested the contract from us since he as never written to nor spoken with us. Should he wish to have us validate our assertion that he is the responsible party or provide us additional information legitimizing his complaint I welcome to contact us at our office. We will stride for an amicable resolution for all parties involved. We can be reached toll-free at ************.

  Respectfully Yours, 

  ************;

• Initial Complaint

  02/12/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I received this collection letter. I have no idea who they are or what it is for. I will hopefully be able to attach a photo of the letter.

  Business response

  02/14/2024

  Thank you for forwarding the complaint filed by ****************. I am unsure why a complaint was filed in this matter at this time. We did send correspondence regarding this (as indicated by the attached). We also called and spoke with **************** at the same phone number provided in this complaint on 2/7/24. The complainant hung up on the representative and did not want to discuss the matter. It seems that if he was unclear as to why the correspondence was sent he could have requested it during the conversation or called us back once ready to review this. However, we still invite **************** to do contact us so we may answer any questions or provide him any details he would like to go over. We can be reached toll-free at ************.

  Respectfully Yours,

  *******

• Initial Complaint

  02/12/2024

  Complaint Type:

  Product Issues

  Status:

  Unresolved

  More info

  January 31st a garnishment was filed against me without notice. The "creditor" attempted no contact or recourse with myself instead opting to illegally begin garnishment of my wages.I have attempted to contact the company only to be sent to their voicemail with no response from them in return.

  Business response

  02/14/2024

  I have reviewed the complaint filed by ********************. The opportunity to respond is greatly appreciated. This case was listed in our office back in December of 2023. The standard notice went out to the last known address provided to us by the original creditor. We did not receive any communication in response to it so we proceeded accordingly. I have not received any voicemails from the complainant, but I can be reached toll-free at ************ should ******************** have questions or wish to discuss this in greater detail. I would be happy to address any concerns he may have regarding this. 

  Respectfully Yours, 

  *******

  Customer response

  02/14/2024

   
  Complaint: 21283469
  
  I am rejecting this response because:

  I did in fact already call and leave a voicemail yesterday despite having the like instantly hang up the first attempt due to an unknown error. I left a voicemail asking to be called back, provided my name and then my phone number at both the beginning and end of the voicemail. My last known address was updated correctly with the US *************** and no attempt to contact myself was made in good faith to reach any kind of agreement.

  
  Sincerely,
  
  ***************************************

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩