60 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from ARUNAS J
1 star05/06/2024
I have signed a contract with ************** ASSOCIATES July7 2016 and paid *****$ for commitment to exit from my timeshare. ***************** guaranteed that if OWNER does not obtain services ( exit from timeshare ) within 9 to 24 months of time , CO. ( ***************** ) shall refund my payment ( ***** $ ). So from 2016 nothing was done , just useless calls and emails. I would like my money back ( how says in contract ).ARUNASReview from Catharine R
1 star11/10/2022
They owe me $8000 cdn dollars in 2016 they said theyd get me out of **************** now their email and 800 number are not in service.Review from Jen G
1 star11/03/2022
I wish I could give them 0 stars. We were led to believe this was a legitimate timeshare exit, specifically because people at the ********************* organization highly promoted them. While at first we were getting some communication, that eventually dried up. No response to phone calls, messages, or email.Accountability??Review from Jose M
1 star09/08/2022
We too were scammed out of nearly $5,000 to remove our timeshare. We began with them in November 2018 of which were very involved with us till early this year. Now they don't reply to our emails and all their phone number are no longer in service. Looking for assistance on suing them for our moneyReview from James D
1 star08/03/2022
Our disappointment began in 2017. We were told one lie after another, until we started to request the money back after 3yrs. Time frame they had given us was 18mos maybe 24 mos. Once we started demanding the money back, we no longer could get anyone on the phone. We need help desperately need help to get out from under our time share we are now elderly and cannot travel. We could not ever refer this company to anyone. We do not want them to go through what we have experienced.Review from Angela A.
1 star06/16/2022
I agree with all the other complaints. I started my process back in ********************************************************** the estoppel phase, that was Nov 2021. Unbeknownst to me I reached out to them again only to receive an email basically saying they have wind down there operations effective December 31, 2021 and that they have solely been focusing on finalizing the exits for current customers. I have yet to receive any type of communication from them but I keep sending emails hoping someone will respond. Any advise would be greatly appreciated.Review from Wendy W
1 star06/13/2022
ZERO rating! We were scanned by *****************. They took $8000 and appears to have done nothing. We got a letter last week about a lawsuit against them and now we can get out of our timeshare (there was a supposed offer from the timeshare company) if we pay Timeshare Exit Team $500+ . Is this legit? I am all about a class action against *****************. They took our money and never communicated with us. My husband would chase them down every few months - not an easy task - and they would say we need you to answer these questions, but it was all stuff we had done before. Now they seem to be gone. Are ***************** and Timeshare Exit Team the same company? We don't know what to do with this new offer. Any advice?Review from Linda V.
1 star06/10/2022
I signed up with ReedHein and paid my money 10/01/18. *****, the woman I talked to assured me that I would get calls on a monthly basis on progress. She also assured me they would refund my money if they couldn't sell it. It never happened. I called repeatedly and left message to no avail. I talked to numerous people over the years and other than promising me that they would sell it I ever got any calls. The office I dealt with was ********************************************************* but the last person I talked to said they were going to be working from home from now on. I thought this company was on the up nd up or I would have never trusted them with my money. I finally got the timeshare company to take back the timeshare myself. Beware !Review from Joe C
1 star05/10/2022
I would suggest contacting your state attorney general to file a complaint. This is common practice amongst these exit firms. Also happened to many people in ******** with timeshare termination team.Review from Mario D.
1 star05/02/2022
I'm in the same boat as everyone else does anybody out there know what the **** is going on !! If anybody knows please pass it on is there going to be a class action law suit!!!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.