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Find a Location

Freedom Ecommerce has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforFreedom Ecommerce

    Web Design

    At-a-glance

    Customer Reviews

    4.14/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Freedom Ecommerce offers search engine marketing, digital marketing, marketing consultation, business marketing, marketing programs, marketing software, internet marketing, web design, and social media marketing services.

    Products & Services

    Marketing Consultant

    Business Details

    Location of This Business
    Lynnwood, WA 98036-4710
    BBB File Opened:
    4/2/2019
    Years in Business:
    6
    Business Started:
    8/31/2017
    Business Incorporated:
    8/31/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • FO Consulting, LLC
    • Freedom Consulting, Inc.
    Business Management
    • Mr. Larry Anderson, Managing Member
    Contact Information

    Principal

    • Mr. Larry Anderson, Managing Member

    Customer Contact

    • Mr. Larry Anderson, Managing Member

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/27/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    The Business e-commerce offered me 3 seperate credit cards. ***************** $13,000. Discover, $5000 and BOA Silver, $6,000. They would be used to build a website for an online business. They maxed out 2 of the cards immediately. I could not afford to do more, so they used the 3rd one to pay off one of my credit cards by doing a transfer with 0% for a year. I paid a $30 monthly fee. I had coaches to help with my store Aliexpress every week. They said I could earn money by working 20 min to an hour a day.I had lost my job in April so I had time to work on this store all day. Which I did. Day in and day out. I did not keep notes, but complained a lot about no customers. They helped me with ********* ********************** I worked on getting my product out there everyday. Still nothing. All the time living off my personal credit card. After about 4 months I got an order for $55.00. After a couple more months and no profit I called the gentlemen who set my store up with me. He said maybe I needed an upgrade with some Ads to add to my site. That was another $4500 on my personal credit card. I saw an Ad one time, then never again. I finally did make one more sale for $100.00. After trying this for 11 months and only making $160.00 I told them I finally quit. They said it wasn't their problem. The cards and the store were all mine and they would no longer coach me. Unfortunately I didn't pay this company the money. They gave me credit cards which I now have to pay for.
    Read More

    Customer Reviews

    14 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ashley M

    1 star

    04/26/2024

    Freedom E-commerce was great at first. Very helpful coaches and beautiful logo design and website to start my business. Yet, I spent hundreds of hours getting all my products set up on my website and on Shopify. No sales at all and I have been doing this for about a year. They said I had to pay $2500 upfront to get started and plus the Shopify yearly plan and workspace and domain expenses. I have not made a single ***** on Shopify, despite posting on all platforms and pouring everything into my business. And they said I had to have a computer for screensharing so I had to spend my own money and buy a Chromebook as well at the beginning. All was good at first when I started in June of last year. Yet, I have read online how they are potential scammers & do shady business by making people pay & then their business is not successful. I talked to a manager and got very upset because I am in debt due to other fraud and then because my Shopify business was not a success, Freedom E-commerce said they would not refund me for my time, hard work and the $2500 I paid upfront. They said they spent way more money pouring into my business than I did, clearly a scammer tactic. I am going to fight this one to get my money back, count on my word. And if Freedom E-commerce is seeing this, please reach out to me. I will not stop until I get refunded. They tricked, manipulated, and stated I would make overnight sales. Not true at all. Not a ***** made. My advice, do not do Shopify or Freedom E-commerce and do not give money of yours to the company. Freedom has nice employees and coaches but some trick ********* fall in a trap. This is not the way to go to be successful. I am not stopping until I get my money back, though. Thank you.

    Freedom Ecommerce Response

    04/28/2024

    ******************.  After review of your comments we would like to remind you that the contract you executed on June 8, 2023 states:

    2. Limitations of *************** Services provided by FO CONSULTING are limited to those specifically stated in Section 1 of this Agreement, and shall specifically exclude pay per click advertising. FO CONSULTING does not represent, warrant or guarantee any increased sales, revenues, profits, or success due to the Services provided to CLIENT. FO CONSULTING does not warrant or guarantee any particular search engine ranking, traffic, and/or placement in any search engines.


    This is located in section 2 of your contract just above your initials indicating you read and agree with the outlined terms and conditions.  Additionally this fact was also covered during your recorded verification call.  Noteworthy is that Freedom did not seek you out, you initiated contact with FO and all information was provided to you prior to completing your purchase.  


    The justifications for not agreeing to a refund are: You are long past the 3 day cancellation policy outlined in our contract (Section 9 just above your initials). Moreover all deliverables owed under contract have been fulfilled and approved by you confirmed by the deliverance agreement you executed and accepted that states: WHEREAS Client acknowledges the deliverance of all products and/or performance of all services under the Agreement.  AS SUCH, the Client acknowledges and certifies the full performance of the Agreement by FO and certifies its full satisfaction with products and services delivered by FO. [clipped]


    We feel it unreasonable that you are raising issues with topics covered while executing our written contract and participating in a recorded verification call that reiterated these topics all of which occurred prior to processing your payment.  

    If you wish to discuss this matter further please do not hesitate to contact us directly.


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