Business ProfileforSquare Foot LLC

We retained Square Foot, LLC to perform work on their residence in *******, **********. After Square Foot, LLC delayed the completion of the work and performed work that failed to meet industry standard workmanship, we reached a compromise with Square Foot, LLC. We entered into a written settlement agreement which is attached. Square Foot, LLC was to pay us a refund of $8,100.00 within 10 days of mutual execution of the agreement. Square Foot, LLC failed to pay the agreed amount and instead, only paid $1,000.00. Square Foot, LLC then made numerous promises to pay the remaining $7,100.00. Each time Square Foot, LLC promised to pay the remaining balance, it failed to do so.Further Details - Square Foot, LLC took our deposit in February 2023, did not perform the work promised and that we paid for, nor did they ever give us a schedule as to when it was going to be completed. Their communication is terrible at best, they never answer or call back, and make promises they cannot fulfil. The work they did was terrible craftsmanship, every time it was a different worker, completed without permits and the bathroom needs to be completely redone as the grout is already cracking. We tried to amicably part ways in April 2023 but again ** made false promises to refund our money, even after signing an agreement in September 2023 saying he would refund a portion of our deposit. After further research on the owner of the company I found out that the owner ***************** has an extensive criminal background for theft. Clearly served time didnt change his behaviors as he is still stealing money from customers and not performing the work promised.