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Business Profile

Auto Parts

Best Use Auto Parts LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Parts.

Complaints

This profile includes complaints for Best Use Auto Parts LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Best Use Auto Parts LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 11 total complaints in the last 3 years.
    • 6 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:01/11/2023

      Type:Delivery Issues
      Status:
      Unresolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Ordered a engine July 12th, 2022 for $1050 they sent the wrong engine then made me pay another $2000 for the right ************* a blown motor. They keep saying they will come get them and my checks in the mail for my refund still havnt received *************** are not returning my calls

      Business Response

      Date: 02/03/2023

      Please find the attachments in response to the complaint against Best Use Auto Parts.

      Sincerely,

      ****************;

       

      Customer Answer

      Date: 02/08/2023

       
      Complaint: 18726421

      I am rejecting this response because: The engines have been ready to return ship waiting at the shop wrapped since august why have they not been picked up so I can get my refund. I have provided the address for return shipping and nothing I want my money back your product has been waiting for pick up for over 5 months. 

      Sincerely,

      ***********************

    Best Use Auto Parts LLC is NOT a BBB Accredited Business.

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