Business ProfileforHarnish Auto Family

I wish I could rate a "0". During our purchase we were shown a brochure advertising all of the covered benefits of an extended bumper to bumper warranty. The sales team was really talking it up like it is the best thing to have with the purchase of a used car. So we bought it (not cheap though). After all the brochure showed virtually everything from electronics to motors were covered. Fast forward to now, 3 years later, ****** miles, and even still have the drive train warranty. One of our window motors went out. At first we were told it would be covered under the warranty by the Harnish employed service team. Then we were told it was not covered... by the same team. They blamed the warranty group. Then I was told we had to at least pay for the diagnostic fee. $165. They offered no explanation why it was not covered, or why we had to pay for the diagnostic charges at that ridiculous price! Especially after being told everything was covered by insurance. I will take some of the blame for buying the warranty (from a shifty sales person). But I find fault with both Harnish employees that lie and Assurant who is the actual warranty company. All I can say is... Don't buy from **************, or any other Harnish lot.