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Business Profile

Computer Software Developers

Microsoft

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Microsoft's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    1.08

    Average of 308 Customer Reviews

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    Review Details

    • Hanh N

      Date: 09/11/2025

      I got the message regarding OneNote for Winder 10: "This version of OneNote will reach end of support on October 14, 2025, and become read-only. Switch to the new ******* app to keep editing and get the lastest features". When I downloaded new OneNote, I couldn't run it because it said I need to uninstall Microsoft 365 Family in order to use new OneNote. After I uninstalled Microsoft 365 Family, I could use new OneNote. However, now I lose Microsoft 365 Family. Microsoft Corporation

    • deb s

      Date: 09/11/2025

      i have been trying to reach a live *** at microsoft support for the past 2 days and all i get is the automated person. i need help singing onto my outlook email. All the tutorials and help center did not help. i need to talk to a live person. microsoft customer support is terrible

    • Reese V

      Date: 09/08/2025

      Microsoft is really s***** nowadays, and on mine (and many other Xbox consoles especially on Reddit) is that there's an issue with a popping sound each time someone goes on ******* or any other app. It's mainly with YT however. Only reason why I haven't switched is because one, nostalgia, two I have a s*** ton of progress on it. And have spent a LOT OF MONEY TOO. Microsoft needs to learn that they can't keep getting away with this kind of s*** yet they do because of the idiots who keep buying their Xbox consoles. I seriously think that there should be a petition to sue Microsoft, and win the claim and make Microsoft good and have their customer support not be totally useless.

    • Tabetha E

      Date: 09/08/2025

      They offer ABSOLUTELY no support when my account was banned for something that they claim I did when I was seemingly not even logged in to my account and give me no options for an appeal. Now the console is a $300 paper weight and I have no option to have my the yearly game subscription that I pay for refunded and I want the option for them to refund my console since its less than 1 year since I bought it.

    • Cody C

      Date: 09/04/2025

      I have tried numerous times to simply speak to a real live person that can actually help me. They keep funneling me through their online chat bots that are not helpful at all. It asks me to sign in, Well I can't. I haven't used the password or the email it asks me to put my password in in many years, probably a decade. So it says it will send a code to email that I no longer have access to? They take my money and have no problem doing that, but they cannot at least let me speak to someone on the phone so I can resolve this issue? Microsoft products have been absolutely horrible based solely on their horrifying customer service. I guess I will take my money somewhere else.

    • Nathaniel H

      Date: 08/24/2025

      I got locked out of my Microsoft account just changing my passwords and saving them to edge but now I'm out money and I'm infuriated, now I have literally nothing including banks that I have money in that I need to survive otherwise I'm stuck with this bs permanently it seems like and I gotta log in to talk to somebody? *** man my account is gone and you want me to log in? Dumb, I even sent a complaint and nothing back at all.

    • Daniel P

      Date: 08/24/2025

      I am an active duty ******************* member stationed in *****. I purchased Office 2024 hoping I could continue my college classes. After spending 150 dollars, I tried to download the programs. I received the error since I was in a different country I couldn't use the product. I contact customer service, and they informed me that I need to buy the product in ***** and **. I asked if there was any other options, and the representative said there is not. Why when I set up the product the other representative didn't tell me that I couldn't use the product? Microsoft is not military friendly, and it is such a huge hassle. I intend on finding an alternative option in continue service my country and taking my college classes.

    • Anilton J

      Date: 08/22/2025

      Microsoft has terrible support for Office 365 Family. There's no customer service number, everything is online, and they don't respond. My email has been blocked since February because I was hacked and they blocked it. I've already filled out the form and proven I own the account, with unblocked email data, an email created over 20 years ago. It's deplorable.

    • Tyler S

      Date: 08/08/2025

      I like how the consumer isnt even on your radar now, now instead all you care about is your dollars bottom line. Basic features on apps they now charge a monthly subscription for. That rings true on all their apps. They have low standards when it comes to consumers, and how they should be treated. Consumers come first. Pathetic corporations owned by Pathetic people. *****. Im in *********. My name is *****. Microsoft. You deserve your kids to be placed on shirts. I spit on your family's name.

    • Trey t

      Date: 07/26/2025

      I got banned from Xbox for no reason I appealed I called them they said havent told me a reason why I got a permanent banned. I need help getting unbanned

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