Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:06/03/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Dear BBB Representative,I am writing to formally dispute the validity of a collection account reported by ****************** on my credit report. After reviewing my records, I have found no evidence supporting this debt. I believe this collection is inaccurate and should be removed from my credit report. I request that the BBB investigate this matter and assist in resolving this dispute.I kindly ask that you contact Property Receivables, Corp. to verify the validity of this debt and request its removal from my credit report as this account does not belong to me. Your assistance in this matter is greatly appreciated.Thank you for your prompt attention to this issue.Kindly,**** *****

  Customer Answer

  Date: 06/04/2025

  Hello ******,

  I have sent several letters and communications to this creditor and never received a response... I did not keep record of those letters or send certified as I did not know that would be needed. Do I need to send yet another letter? I do not even know what this account is or what it is from and suspect it is possible fraud. 

  Thank you!

  Business Response

  Date: 06/08/2025

  Mr. ***** disputed the validity of the account in May 2025 after the account had already been in our office and several attempts and unreturned mail had been completed. He reached out directly to our client, to which we responded the same, then he had his attorney reach out and ask for documents, which were provided by email to his counsel 05-31-2025. Documents show consumer balance and where balance came from and to date, we have not received a response other than Mr. ***** to file this BBB complaint, which as he worded it was a dispute of the validity. 

• Initial Complaint

  Date:06/02/2025

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Property Receivables has been repeatedly calling me for a while now. Every time they call, it's a completely different phone number from a completely different city/state.The first few calls were from 3 different cities in **********, the next few calls were from 2 different cities in ************, another call was from ******* and another one was from **************. Every time they call, it's the same guy whose name is supposedly **** *****. He always leaves a voicemail but never says why he's calling, and always leave a return number that is actually disconnected. Now if this was a real debt collector, they wouldn't be calling me everyday from completely different phone numbers. If I actually owed money, I'd be hearing it directly from the company I owe money to, not some scammer who's calling me from all over the ***This has basically become harassment and needs to stop or I will be taking legal action and suing.

  Customer Answer

  Date: 06/02/2025

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, Ashley Soye, expressly authorize Property Receivables, Corp. to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to Property Receivables, Corp..
  
       I acknowledge without this authorization, Property Receivables, Corp. would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
       Insert Your Name Here: ****** Soye                                Date:  06/02/2025
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from Property Receivables, Corp. on __/__/___ by  Select one -> Email, Phone, Mail, or Other (Please specify)_________________
    
    *****
  • The reason why I believe the alleged debt is NOT valid is: 
    
    *****
  • The account number: 
    *****

  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Business Response

  Date: 06/08/2025

  Contrary to the consumers assertions, voice mails have been left and there have been letters sent out. This account was placed 02-18-25 and we have not heard from the consumer until this "complaint." We are a licensed and bonded collection agency, and the creditor, has previously reached out to the consumer prior to placing this account with us. This is not a complaint, this is a false accusation of a "scam" as the consumer puts it. Should the consumer had returned our calls, we would have provided necessary documentation per their request. We have, provided it here.  The account is in a cease and desist, and if the consumer wants to resolve, we will leave it to them to reach out. 

   

   

  Customer Answer

  Date: 06/09/2025

   
  Complaint: 23409276
  
  I am rejecting this response because:

  I did not live at ******************** during the stated dates according to the ledger; December 19th, 2023 to June 23rd, ************************************************************************* ********* throughout the month of December. I moved into ********* on January 9th, 2023 (please see attached photos) and moved out April 1st 2024 due to the nature of the apartment itself. I have photographic evidence show casing that I had mice and cockroaches in my unit. As well as photos of puke on one of the access doors that went unnoticed and uncleaned for at least 4 weeks, broken windows all over the complex, drug deals, a domestic that happened right underneath me and the list goes on. The property managers expressed a major lack of care and disregard for all of this and refused to do anything. 

  Sage Park was one of the most unsafe and disgusting apartments I've ever seen to the point where the building(s) should be condemned. 

  Upon requesting to break my lease, I was given two options; break the lease outright and move out in April, or move out effective immediately and continue to pay rent. Which why would I continue to pay rent for an apartment I'm not living in? That's an outrageous concept. So I decided to break my lease outright and moved out April 1st, 2024.

  Thus I will not be paying the aforementioned fees as I am not going to pay 7 months of rent for an apartment I only lived in for approximately 3-4 months. I am currently waiting on bank statements to prove when I started paying rent and when I stopped paying. 

  
  Sincerely,
  
  ****** ****

• Initial Complaint

  Date:04/21/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  In early March 2025 property receivables placed a collection on my credit report for a past due balance from Tricon residential. Both the amount due as well as the collection status are both incorrect. The account is not in collections, and is current, as I have been making payments since January 2025. I reached out to property receivables in March 2025 via phone and spoke to ************. She said she will be reaching out to Tricon residential to confirm this information and that I should email any supporting documentation to her. I emailed via the email that was provided and received a response saying, Thank you for your email. Almost a month later, I received a phone call from Chloe Street stating that she had not received any of the information via email even I also sent two additional emails requesting the original creditors contact information, to which no response has been provided as of April 21, 2025. I received a call from Chloe Street stating that no information was received she did not receive my supporting documentation that I did send and I received a confirmation email in response, she apparently never reached out to Tricon residential to confirm what we spoke about on the phone, after saying she would. Just recently, I received a letter to an address that I did not provide to this collections agency with the same false information I reported. The letter was dated for April 14, 2025 with the same incorrect amount and the same incorrect status. I feel that sending this type of correspondence to a mailing address that I did not provide to them directly is a form of harassment and I would like for it to stop immediately. After submitting the information via email to property receivables, I disputed the collection on my credit report. Properties receivable denied it. This is still on my credit report in accurately, and it needs to be removed.

  Customer Answer

  Date: 04/21/2025

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, Alisha *******, expressly authorize Property Receivables, Corp. to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to Property Receivables, Corp..
  
       I acknowledge without this authorization, Property Receivables, Corp. would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
       Insert Your Name Here:                                            Date:  __/__/____
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from Property Receivables, Corp. on __/__/___ by  Select one -> Email, Phone, Mail, or Other (Please specify)_________________
    
    *****
  • The reason why I believe the alleged debt is NOT valid is: 
    
    *****
  • The account number: 
    *****

  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Business Response

  Date: 04/28/2025

  The consumer's account was placed in our office12-2024. The consumer did not respond to any attempts to contact via letter or call until the account was credit reported. We received the consumers dispute 04-17-25 and on 04-21-25 closed the file as our client confirmed that there was a payment arrangement on file. We are allowed 30 days to respond to any and all disputes. There was a deletion when the file was closed to the credit bureaus, and it can take them a couple weeks to get it deleted. We followed all aspects of the law and completed the investigation well within our 30-day time frame that the law allows us. 

   

   

• Initial Complaint

  Date:03/18/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Requested proof of debt validation via a conditional acceptance And property receivables failed to respond and by doing so admitted they had no rights to debts they were attempting to collect as well as acquiesced to agree to delete the fraudulent information. It is long past the statutes of limitations on this matter and I have found they unlawfully reported the fraudulent amount to collections, a violation of the conditional acceptance.

  Customer Answer

  Date: 03/18/2025

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, Malone ********, expressly authorize Property Receivables, Corp. to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to Property Receivables, Corp..
  
       I acknowledge without this authorization, Property Receivables, Corp. would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
       Insert Your Name Here:                                            Date:  __/__/____
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from Property Receivables, Corp. on __/__/___ by  Select one -> Email, Phone, Mail, or Other (Please specify)_________________
    
    *****
  • The reason why I believe the alleged debt is NOT valid is: 
    
    *****
  • The account number: 
    *****

  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Business Response

  Date: 03/28/2025

  This is an unfilled in form letter. We received the same letter from the consumer, 2/21/25 and we sent out documentation to the address provided. This account has been in our office since 1/22/24 and this is the first thing we have ever received from the consumer. 

  Customer Answer

  Date: 03/28/2025

   
  Complaint: 23080952
  
  I am rejecting this response because:
  They clearly admit to having received documentation requesting proof of validation in February, but claim march is the 'first time' they have been contacted. They have been untruthful and are clearly acting in bad faith
  Sincerely,
  
  ****** ********

  Business Response

  Date: 03/29/2025

  Hello, 

  We are choosing not to respond to this. We have provided the documentation that the law requires. 

   

   

  Customer Answer

  Date: 03/29/2025

   
  Complaint: 23080952
  
  I am rejecting this response because:
  They are acting in bad faith as all relevant information was sent in the original attachments
  Sincerely,
  
  ****** ********

• Initial Complaint

  Date:03/12/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I want to file a complaint against Property ********************** because theyre reporting a collection account on my credit report that shouldnt be there. Ive tried disputing it, but they havent provided any proof that the debt is valid or that they even have the legal right to collect on it. I requested validation of the debt, and instead of sending me real documentation, they just continue reporting it. Under the Fair Credit Reporting Act (FCRA), they cant just report anything they wantif they cant prove the debt is accurate, they have to remove it. Also, under the Fair Debt Collection Practices Act (FDCPA), I have the right to request proof that this debt is legitimate. If they cant provide real documentation that this account belongs to me and that theyre allowed to collect on it, then they need to stop reporting it immediately. This collection is damaging my credit score and making it harder for me to qualify for things I need. Ive given Property ********************** a chance to handle this the right way, but theyve ignored my requests. I want them to either prove the debt with proper documentation or remove it from my credit report altogether. If they cant prove it, they shouldnt be reporting it. Id appreciate the BBB stepping in to help get this resolved.

  Business Response

  Date: 03/16/2025

  We have sent the documents to the consumer, in addition, she has also filed a **** complaint that we are responding to as well with the same documentation. I have for your reference attached the same documentation that has been mailed to the consumer as well as being supplied to the ****. The consumer has used these forums to request documentation and not actually provide a true dispute. We have made several attempts to contact her, but she has requested Cease, so we have stopped reaching out. Should the consumer wish to resolve, she should contact us. 

   

• Initial Complaint

  Date:01/06/2025

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am a victim of identity theft a rental property was open without my knowledge or consent the debt is $2473 i have filed a police report with local ****************** and seeking legal action against the person that committed fraud in my name

  Customer Answer

  Date: 01/07/2025

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, Jamaal ******, expressly authorize Property Receivables, Corp. to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to Property Receivables, Corp..
  
       I acknowledge without this authorization, Property Receivables, Corp. would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
       Insert Your Name Here:     ****** wright                                       Date:  __01/07__/_2025___
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from Property Receivables, Corp. on _01_/_07_/_2025__ by  Select one -> Email, Phone, Mail, or Other (Please specify)__mail_______________
    
    *****
  • The reason why I believe the alleged debt is NOT valid is: because the debt is fraudulent do to identity theft 
    
    *****
  • The account number: **********
    *****

  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Business Response

  Date: 01/12/2025

  This is the first that the consumer has responded to this account. We have never received the letter; it looks like the address that he sent it to is missing the suite number. In addition, we have not received the police report that he attached to the file. The consumer has not responded to us since we have had the account, and it was assigned to us 07-25-2024.

  Now that this information has been provided, we can actually conduct an investigation into the claim. Once that is completed, we will advise the consumer accordingly. 

  We have not however, had an opportunity to do any investigation as the consumer filed the BBB prior to allowing us a chance to respond. 

  Customer Answer

  Date: 01/12/2025

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ****** ******

• Initial Complaint

  Date:12/03/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company is attempting to collect a debt of original amount $683.10, but this has already been paid to the original business in which the money was due. *****- a manager that works with the company refused to review the receipts that clearly show the amount has been paid. He was rude, irate, called me "dirty", and threatened to report negatively to the credit bureau even though I have clearly provided proof of payment to this company on three separate occasions. I want this company held responsible for any negative reports to my credit or any other negative ramifications.

  Customer Answer

  Date: 12/05/2024

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, Janea ********, expressly authorize Property Receivables, Corp. to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to Property Receivables, Corp..
  
       I acknowledge without this authorization, Property Receivables, Corp. would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
       Insert Your Name Here:__Janea ***********************************************  Date:  _12_/_5_/_2024___
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from Property Receivables, Corp. on 12__/_3_/_24__ by  Select one -> Email, Phone, Mail, or Other (Please specify)___Email and Phone______________
    
    *****
  • The reason why I believe the alleged debt is NOT valid is:___They will not communicate with me via any type of written correspondence. They will only give me a reference number_by phone, which is **********. I asked to speak to the manager and I spoke with *****. He was rude, called me "dirty", and refused to work on my account or  clear my account. He also threatened to report negatively to the credit bureau even though I have proof of payment. The original amount in question is $683.10. ______________________________________________________________________________________________
    
    *****
  • The account number:___0000043298__________________
    *****

  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Business Response

  Date: 12/09/2024

  We had our first conversation 12/3/2024 with the consumer. It was at that point that there was indication that there was a dispute. No one refused to review, at the time that there was the conversation, the documents had not been reviewed. We have sent and are pending the client review of the information received. We have to have time to review and conduct our investigation and it has been less then a week. 

   

   

  Customer Answer

  Date: 12/14/2024

   
  Complaint: 22633982
  
  I am rejecting this response because:

  The first communication was 11/26 to let me know I was sent to their company for collections. I sent proof that the amount in question had already been paid, but received no response. The second communication was 12/3, in which the manager ***** was rude, irate and belittling. He did refuse to review my case. He also threatened to hang up the phone, take 75 points off my credit score, and proceeded to call me "dirty". I do not accept this response because this business is not addressing the unprofessional actions of its employee, and has not addressed my primary issue of the manager threatening to ruin my credit. It has not been one week, it has been over 2 weeks. I have sent several emails and received no response from this business. Since they are not accepting my emailed proof that this amount has indeed already been paid, I will request a credit of this amount from my bank and will submit the amount of $683.10 to this business. I do not want to be held responsible for any interest, as I have proof that this has already been paid. I also want this business to address the unprofessional actions of its employee *****, and his threatening remarks to ruin my credit. 
  
  Sincerely,
  
  ***** ********

  Business Response

  Date: 12/19/2024

  We did reach out to the client. Client indicated payment was returned and balance was still owed on the account for $683.10.  The account was placed in a manager desk, who has been attempting to reach out and the *** information was mailed to consumer that was received from the client. We have met our legal obligations within the timeframe required and we understand if the consumer disagrees. 

   

  Customer Answer

  Date: 12/19/2024

   
  Complaint: 22633982
  
  I am rejecting this response because:

  Once again, this business is not addressing the concerns made from this complaint. This business has not returned any of my emails nor has it contacted me via phone to resolve this issue since I have filed this complaint with the BBB. The client has stopped returning my emails as well. As indicated in my previous response, I have asked ********** to dispute the amount of $683.10 that was paid to your client on 9-19-24. Once ********** has returned the funds I will then pay Property Receivables $683.10. I am asking for a written response from Property Receivables stating that the amount of $683.10 will be accepted on my behalf and that I will not be responsible for penalties or interest. One of the purposes of the BBB is to address and identify unethical marketplace behavior, as well as guide that business on ethical standards of behavior. This business has not upheld such standards and is not addressing their unprofessional and unethical treatment towards me. Until you address this, I will not be satisfied and will continue to reject your response. 
  
  
  ***** ********

  Business Response

  Date: 12/20/2024

  We will not be providing any additional responses.  The issue is the consumer claims is paid, however the client shows a Returned payment and we have shown that. 

• Initial Complaint

  Date:10/29/2024

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not liable for the debt *** **** and I do not have any contract with Collecttech. They called me, and I asked for the itemized breakdown of charges or anything to show that I owe them money or *** **** money; They did not provide me with this or the original contract as requested.

  Customer Answer

  Date: 10/29/2024

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, Patrick Oyakhare, expressly authorize Property Receivables, Corp. to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to Property Receivables, Corp..
  
       I acknowledge without this authorization, Property Receivables, Corp. would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
       Insert Your Name Here:__Patrick Oyakhare_   Date:  10/29/2024
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from Property Receivables, Corp. on 08/28/2024 by  Select one -> Email, Phone, Mail, or Other (Please specify) Phone
    
    *****
  • The reason why I believe the alleged debt is NOT valid is: The charge is illegal, as the Creditor (*** ****) never contacted me, by phone, email or mail, even though I gave them my contact details and forwarding address before I moved out of the apartment. I also reached out to the creditor to dispute the debt via email and requested an itemized bill or for them to tell me what the debt was about; they never responded. It has been almost 5 months since I left (and the law requires them to provide the itemized bill within 30 days), and still I do not know what the debt is about or if there is a contract as I do not have the original contract. I do not know what this debt is about; I signed no contract with Properties receivables, and I believe this is in error. Please see attached the only document Properties receivable sent to me when I asked for information about the debt (on October 21, 2024, after 2 months of my initial request). Clearly shows a zero balance. This is fraudulent and an unfair debt collection practice. Please disregard this collection and help me fix this issue.  
    
    *****
  • The account number: I was not given any information. Only the attachment was sent to me
    *****

  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Business Response

  Date: 11/11/2024

  This file was closed in our office 10-28-2024.  

• Initial Complaint

  Date:10/11/2024

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not liable for this **** with ************,I don't have a contract with property receivables corp they did not provide me with the original contract as I requested

  Customer Answer

  Date: 10/12/2024

  
  1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU
  
       I, Rashawn ***, expressly authorize Property Receivables, Corp. to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.
  
       I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to Property Receivables, Corp..
  
       I acknowledge without this authorization, Property Receivables, Corp. would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.
  
  
       Insert Your Name Here:____Rashawn Lee_______________________________   Date:  _10_/_12_/2024
  
  
  2) Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from Property Receivables, Corp. on 09/09/2023 by  Select one -> Email, Phone, Mail, or Other (Please specify)______mail________
    
    *****
  • The reason why I believe the alleged debt is NOT valid : I dont know property receivables nor do I have a contract with them stating I owe them I never authorized or signed any document stating I owe them this dept 
    
    *****
  • The account number: *****************
    *****

  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******

  Business Response

  Date: 10/21/2024

  The lease that the consumer signed was provided to them when they requested it as well as a copy when they originally signed it. The consumer was also provided a final invoice when they moved out. We have placed the account in a cease and desist. Should the consumer wish to resolve this, they can contact us. 

  Customer Answer

  Date: 10/28/2024

   
  Complaint: 22412824
  
  I am rejecting this response because:
  
  Sincerely,
  
  ******* ***

• Initial Complaint

  Date:06/13/2024

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  As a living man I am not liable for this alleged debt with ST ******* CONDOMINIUMS, I also do not have a contract nor agreement with PROPERTY RECEIVABLES CORP, They did not furnish the original contract as requested back in February when they harassed me via phone call.

  Customer Answer

  Date: 06/14/2024

  
  I understand & consent to the release of my information to Property Receivables, Corp. outlined in the letter from BBB.
  
  Insert Your Name Here:___raymond toledo________________________________   Date:  _6_/_14_/__2024__
  
  
  Here is the information BBB requested regarding my complaint:
  
  

  • I requested the verification of the debt from Property Receivables, Corp. on _2_/_25_/___2024_ by  Select one -> Email, Phone, Mail, or Other (Please specify)________PHONE_________
    
    
  • The reason why I believe the alleged debt is NOT valid is:____I can not owe a debt to someone I never had a contract with nor did I authorize nor was I informed of the debt being transferred to a third party without my knowledge and consent.______________________________________________________________________________________________
    
    
  • The account number:_____________________
    

  
  
  ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information and provided the requested information above. *******

  Business Response

  Date: 06/18/2024

  **************** claimed that he didn't owe this because he was evicted. He continues to send the same form letter. He has not requested the contract, and we also responded to a CFPB complaint and call directly from Experian. We have placed this account in a ceased and desist and should he wish to resolve he can contact us. We have provided evidence to all investigative parties of this debt and the call that transpired when he reached out in January.  We have not spoken to him since. 

   

  Customer Answer

  Date: 06/24/2024

   
  Complaint: 21848472
  
  I am rejecting this response because if they actually validated the debt then you would have the original lease stating that if theres any dispute between the parties that it needs to be resolved in arbitration which the original creditor never filed for and immediately filed eviction against the principal constituting a breech of contract / agreement. You guys need to remove & settle this account if you guys cant produce the **** accounting records for this debt or the original lease agreement displaying the steps that needs to be taken in case of an dispute because this whole proposal a breech of contract.
  
  Sincerely,
  
  ***************************