Complaints

• Initial Complaint

  03/21/2022

  Complaint Type:

  Product Issues

  Status:

  Unanswered

  More info

  On September 30, 2021, ***** ******* made an unsolicited visit to my mother at **************************************************************. My mother is 89 years old and is clinically diagnosed with schizophrenia and dementia. ***** convinced her she needed $21,000 worth of cement work on her property. He demanded and received a check up front for $7,000 (***** Fargo check # ****; cashed by United Construction that same day). I have legal financial ***** of ******** for my mother, so when I heard of this transaction, I immediately called *****. He referred me to his employer, ******************************* (registered business owner of United Construction, **, among several other businesses in the Puget Sound Area). ******** politely apologized and agreed to refund the money. He said he would have to first send ***** back to "take back" the signed contract. ***** returned on October 1 and took back the contract. He did not leave a copy marked "void" or a refund for the $7,000. I called ********, who told me the money was going to be sent by the end of the week. This started a string of "can you just give me one more week?", "I sent it yesterday", "your mother already has it", etc. exchanges. I explained that my mother did not receive a check from him, but he could just void the one he claimed to have sent and send one to me. (I live in *********, **, but I flew up to *********** and checked my mother's well-kept financial records). When I finally threatened ******** with legal action, he sent me a check (BECU #***, dated December 15, 2021) for $7,000. The check was drawn on the account of United Automatic Gates WA, Inc. (another of ********** businesses, with an address of ********************************************************************* *****). That check promptly bounced. Certified letters, sent to the addresses listed on the United Construction WA website and on OPENGOVWA, demanding the refund were returned as undeliverable. It is worth looking at other reviews on Yelp and Home Advisor to see similar issues.

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩