ComplaintsforFlutter Dress LLC
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Complaint Details
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Initial Complaint
03/09/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I ordered two dresses- made to size. Neither one fit properly after the owner assured me they would. The color is off- ******* stated this was because they photograph in front of a bright window to make them look lighter. There were loose threads and a tear. She brushed me off for all my issues. The dresses come up way too high exposing my **** on both sides. I showed her pictures per her request. All she said was- pull the dress down the quit responding to me. She said she would refund the slip but I am unable to wear the dress without a slip. I feel she knowingly misrepresented this dress in her pictures. She lied to me assuring me this would be custom made to my size but it was not.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.