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Business ProfileforHAPO Community Credit Union
Additional business information
At-a-glance
Customer Complaints
7 complaints closed in last 3 years
6 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 601 Williams Blvd, Richland, WA 99354-3258
- BBB File Opened:
- 12/28/1993
- Years in Business:
- 71
- Business Started:
- 1/1/1953
- Accredited Since:
- 12/1/1993
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Hours of Operation
Primary
- M:
- 9:00 AM - 6:00 PM
- T:
- 9:00 AM - 6:00 PM
- W:
- 9:00 AM - 6:00 PM
- Th:
- 9:00 AM - 6:00 PM
- F:
- 9:00 AM - 6:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Ms. Ruby Campos, COO
- Ms. Janel Marino, Branch Manager
- Mr. Francisco Guerero, Branch Manager Sunnyside
- Ms. Reyna Barajas
- Ms. Cindy Soto, Branch Manager Terrace Heights
- Ms. Noemy Correa, Branch Director
- Ms. Erica Nguyen, Financial Center Manager
- Ms. Jasmine Sanguino, Financial Center Manager
- Ms. Cami McKeown
- Ms. Heidi Kincheloe
- Ms. Dolores Broeske, President/CEO
- Contact Information
Principal
- Ms. Ruby Campos, COO
Customer Contact
- Ms. Janel Marino, Branch Manager
- Additional Contact Information
Fax Numbers
- (509) 946-8787Other Fax
Phone Numbers
- (509) 943-5676Other Phone
- (503) 833-1540Other Phone
Website Addresses
- (509) 946-8787
Customer Complaints
7 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/03/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
6 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Matthew G
06/02/2024
HAPO Community Credit Union Response
06/03/2024
HAPO CCU is in receipt of the complaint reported through the Better Business Bureau. In accordance with privacy regulations, we cannot provide detailed information regarding our response. HAPO will contact you directly.
Sincerely,
HAPO Community Credit Union
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