Business ProfileforZillow Group, Inc.

I put my home on Zillow FSBO on 2/5/23 and was harassed by agents for a month and promptly removed the listing. For 14 months my listing showed off market BUT WAS NEVER tagged on the price and tax history as listing removed. For 14 months I complained and I reported using their prompt to no avail. Two weeks ago my Home went on the *** and Zillow has it showing as being for sale for over one year with a $24, 000 price deduction. This is costing me precious days on market as it is Only showing new in some areas in other areas it is showing a $24,000 price reduction. I have contacted Zillow multiple times to no avail I seem to be stuck in a **************** loop of h*** with a woman named ****************** I have contacted the *** I have contacted headquarters I have contacted the national Association of realtors to see if they even know someone that can help me and I was met with either silence from the Zillow side or many many complaints from those outside of Zillow regarding their lack of good customer service. I am told by many in the industry that they are failures at fixing anything on their sites And they are known as that Who have the worst customer service in the industry. I want this fixed and I will get it fixed.

Thank you for reaching out and sharing your concerns. I understand how important it is for you to receive assistance with the price history displayed for your home. I see you have recently been in contact with our Customer Support team regarding this issue. If you are still experiencing difficulties, please respond directly to your most recent correspondence with us, and our Customer Support team will be happy to help.