Reviews

Zillow gift card is an all out joke! These cards are so ridiculous to use people throw them away and Zillow walks away with your money. DO NOT WASTE YOUR MONEY WITH THIS COMPANY.

Thank you for reaching out with your feedback and concerns. Zillow is an online real estate database where homeowners and real estate professionals can post their properties as For Sale or For Rent. We do not offer Zillow gift cards for our services. If you purchased or received a gift card that claims to have been sold by Zillow for Zillow products or services, we recommend confirming the source of the gift card, as it did not originate from our site.

Sent multiple messages to cancel my ************** would not. Was charged several thousand with them & was not given the service they promised. These people are the absolute worst. Deceptive & zero business ethics.

Thank you for reaching out with your concerns. Someone from our Partner Support team will reach out to you as soon as they are able.

Zillow places arbitrary values on property without regard to market value or consistency. I live in a gated ******* community where there are only 6 different housing styles in the development. I noticed that they have my house priced $100,000 lower than another house which is identical to mine just 4 doors down the street. There is also another house with the exact same model as mine around the corner which is priced $100,000 higher. Both of these houses recently sold for that price last month. When I contacted Zillow they just emailed an automatic form letter that ignored the basis of my complaint.

Thank you for reaching out with your concerns. While we can't directly edit or remove Zestimates, we have shared your feedback with our Zestimate Team to help improve the accuracy of the algorithm in the future.

This is a perfect example of why this business is not accredited by the BBB. Instead of resolving the problem, they say theyre not going to do anything but will look into it. Meanwhile Im being financially harmed by Zillows malicious actions.

******! I am writing to make others AWARE as to the DAMAGES Zillow continues to do to sellers. I listed my home *************************** ************ on ( FSBO) site approx. 80 days ago, their so called Zestimate is approx. $200K under value which after writing them they claim is only an Estimate for buyers, that is a far cry as an estimate for perspective buyers, that's not considered an estimate , it's a unprofessional Disgrace! Additionally according with in 10 days time my value fluctuated by $16k - $ 20k are you freaking kidding me??! A Custom home in *********. build costs Average $320k- $ 450k per sq. ft. they have mine at $ 202k per sq. ft. yet ************** is a fourty year old Colonial that needs a complete remodel Zillow has at $225.00 per sq. ********** is 8 year old Custom with twice the living space 2x6 construction with top material you can buy...I'm a 2nd generation Custom Builder of 40 years, but I wouldn't know these things , Right Zillow)?you would know better! I had offered them by e-mail to furnish them my building plans to build all they can on a comparable 3+ wooded ********* purchase every one of them at their Zestimate quote. No surprise they didn't respond to that. Every that view my home or drives by responds, Beautiful, gorgeous, never seen anything like it & what quality everything a seller wants to hear but Zillows Negative off base zestimates kills the Deal, regardless what Zillow claims, your Way off!It is priced under value currently. News flash Zillow, it has NO reflection what's paid for a building lot or home if you negotiate a great deal whether you paid $100.00 for a $100,000 dollars.Fact is it's market value is worth what it's worth. that's why Zillow failed buyer & selling & Lost over $40 million dollars cause they're so good & are qualified at what they, do not to mention a conflict of interest... Apparently they didn't pay out enough in their resent Class Action Law suit. It's horrible what you continue to do & hurt people.join

Thank you for providing your feedback and concerns. Although we can't directly edit or remove Zestimates, we have shared your feedback with our Zestimate Team to help improve the accuracy of the algorithm in the future. Feel free to reach out to our Customer Support team directly at ********************************************************* if you would like any additional information.

Tried numbers times to post on Zillow rental management site to advertise my property as a landlord.I Was not successful. Paper wore that was required was sent in multiple times. Very frustrating site . No real customer service to help solve problems. I would not recommend from my experience.

Thank you for reaching out regarding your concerns. I see you have been in contact with our Customer Support team, and that this issue is now resolved. Please feel free to reach back out to us at ********************************************************* if you have any additional questions.

My issues have been resolved. I received a message from Zillow stating that they apologized for the delay of my listing because of the holiday and my listing is now posted. **

They have scamers using there website I was just scam out of ***** as a deposit for apartment...The apartment wasn't ready and I been asking for my money back ..

Thank you for reaching out with your concerns. I see you have been in contact with our Customer Support team regarding this matter. We strive to provide a safe online community. We have measures in place to prevent against, and proactively scan for fraud, however, we're constantly investigating ways to improve our systems. I have shared your feedback with our development team to help improve our site in the future. If you have any additional questions or concerns, please feel free to reply back to your email correspondence with our support team.

Zillow is awful. I had views on my house I AM TRYING to sell at like 1900 one day then the next it was like 900 then 600. The estimates they put on homes values go up and down daily by the thousands. How can this help me sell my house if people think no one is viewing it or the estimate value is ******* one day at ******* the next ? I hate this website and its unfortunate because they should be doing home owners RIGHT!

Thank you for sharing your concerns. The total number of Views shown for a listing on Zillow reflects each time a user views the property page within the last 30 consecutive days. This feature is designed to track general traffic or the volume of local market interest in a particular listing. The Views tally is on a rolling 30-day computation that reports the Views that occur in the immediately previous 30 days. It is common for the totals to drop on the 31st day that a listing is active because we find the greatest number of Views generally occur on the first day. On day 31, the Views that occurred on the first day are no longer included.


Regarding your Zestimate concerns, while we can't directly edit or remove Zestimates, I have shared your feedback with our Zestimate Team to help improve the accuracy of the algorithm in the future.

My recent experience with Zillow has left me frustrated and angry. They have poor customer service, rigid policies that prevent flexibility in addressing issues, and a general attitude of disinterest. Rather than taking the time to address my issues (of which I took great effort to explain), I received a form letter from **** which blatantly ignored my concerns. My second reply was also answered with a form letter. Beyond the poor customer service, I have issues with a company that publishes your private information on the internet when your home is not even on the market. The excuse that it is public information is lame. Improvements, updates, etc., are not always noted on your tax records, particuarly if they are frozen due to age eligibility. Lastly, if Zillow is intent on exploiting my privacy, they need to at least get their Zestimate in the general ballpark.

Thank you for reaching out. I understand your concerns related to the Zestimate for your home. While we can't directly edit or remove Zestimates, we have shared your feedback with our Zestimate Team to help improve the accuracy of the algorithm in the future. Please feel free to reach back out to us at ********************************************************* if you have any additional questions or concerns.

Zillow knowingly posts fraudulent home sale listings and does not correct the problem when notified. They hurt personal sales of homes by knowingly listing properties with incorrect pricing, fraudulently posting price increases and decreases and they do not recognize new listings as new listings. The information on their website is fraudulent and misleading.

Thank you for reaching out regarding your home's listing history on Zillow. I understand your concerns and have shared your feedback with our development team to help improve our site in the future. If you have any additional questions or concerns, please feel free to either respond to your recent email exchange with our Customer Support team, or reach out to us directly at *********************************************************.

I have been reaching out to the customer support team, these are not concerns that I have, this is about Zillow posting the incorrect information, being notified about it and then doing nothing. This is the first response and it been 11 days. Action. All I asked was for you to fix the problem. Its an override. Call Information Technology, they are the ones who help you fix problems not Development.