Additional business information
At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 410 S 1st St, Selah, WA 98942-1602
- BBB File Opened:
- 6/5/1994
- Years in Business:
- 42
- Business Started:
- 7/19/1982
- Business Started Locally:
- 7/19/1982
- Business Incorporated:
- 7/19/1982
- Accredited Since:
- 9/22/2017
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Ms. Amy Ice, CFO
- Mr. Richard L. Graf, President
- Mr. Benjamin Graf, Vice President
- Contact Information
Principal
- Ms. Amy Ice, CFO
- Mr. Richard L. Graf, President
Customer Contact
- Ms. Amy Ice, CFO
Customer Complaints
4 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/15/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Brendon Y
08/09/2024
![](https://m.bbb.org/prod/ProfileImages/5fc915e3-f270-4b1f-8e3e-6273002e31a9.png?tx=w_46)
Graf Investments, Inc. Response
08/13/2024
Regarding your move-in cost concern, rent begins on the day you move in, so the $40 charge for the early move-in day is standard and was discussed with you and your co-signer. Additionally, you should not have received a 14-day notice, and we are removing that from your file.
We apologize for any confusion you experienced when calling the office. The Notice to Vacate you completed states: Pursuant to **************, the undersigned resident(s) hereby give written notice to vacate the premises. Resident(s) are obligated to cover the full month's rent, even if they choose to vacate the premises before the end of the month. However, since you were told differently by our office, we will honor that information and credit you for the 15 days of rent.
If you have any other concerns or need further clarification, please feel free to call our office at ************. Were here to help.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.