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Find a Location

Washington Auto Carriage has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforWashington Auto Carriage

    Truck Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/1/1999

    Years in Business: 118

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Washington Auto Carriage offers truck repair sales and service.

    Products & Services

    Truck Repair

    Business Details

    Location of This Business
    5301 E Broadway Ave, Spokane Vly, WA 99212-0905
    BBB File Opened:
    6/12/1998
    Years in Business:
    118
    Business Started:
    1/1/1906
    Business Incorporated:
    10/30/1986
    Accredited Since:
    12/1/1999
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Fabrication & Truck Equipment Inc.
    • Inland empire Mitsubishi Fuso
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Cindy Cloe, Office Manager
    • Mr. Terry Fout, General Manager
    • Jeannie Robblee, Member
    • Neil Robblee, Member
    Contact Information

    Principal

    • Mr. Terry Fout, General Manager

    Customer Contact

    • Ms. Cindy Cloe, Office Manager
    Additional Contact Information

    Fax Numbers

    • (509) 534-1623
      Primary Fax

    Phone Numbers

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/22/2021

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    The company assured me they had installed the system and was no problem, I paid 870.00 to have the rv towed to the shop, then the service manager started to lie to me about status, I drove 4 hours to Spokane Washington and then the manager didn’t want to show me my rv because he didn’t do anything but lie to me about the situation , this is after a month of nothing but the run around and excuses, I rent the rv out and am losing 150.00 a day over a bunch of lame excuses
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gretchen Z

    1 star

    06/25/2024

    I am furious with this place!! **** is a smooth talking liar. He will try to confuse you with his double talk. We have an older motorhome that we wanted a tune up and an exhaust leak fixed. They charged us over $1300 for this work. Here is what we got for this outrageous price. A motorhome that was supposed to be there for a "few" days according to ****, which ended up being 3 weeks. All of our wires unplugged that power the radio and all tanks. The doghouse not even reattached. The exhaust leak never welded like promised. We had to discover from another mechanic shop that they never fixed the exhaust leak and put some kind of flex hose over the hole!! Then, when I call **** about all this, he just bumbles around trying to put the blame on everyone but himself. So, after this back and forth conversation with him, he says he will call me on Monday June 24th and have his guy come out to our house to plug all the wires back in and figure out what happened with the exhaust leak. He never called. So we called him today and as per usual, we get the runaround. He admits the hole is still there in the exhaust, yet cannot give a definitive answer as to WHAT was actually welded! He kept holding on to our motorhome BECAUSE he was waiting to get the exhaust welded, or so he told us. I had to save for so long to get this work done and he just ruined our summer because he wants to make all the money but not do the work. How can this place even stay in business? Please, if you read this review, be smarter than us and read ALL reviews of this place. They are absolutely horrible.

    Local BBB

    BBB Great West + Pacific

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