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Find a Location

Reliable Parts Inc has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Reliable Parts Inc

      1051 Andover Park W Tukwila, WA 98188

    • Reliable Parts Inc

      3727 S G St Tacoma, WA 98418-6726

    • Reliable Parts Inc

      1051 Andover Park W Tukwila, WA 98188-7622

    • Reliable Parts Inc

      11439 SE Foster Rd Portland, OR 97266-4041

    • Reliable Parts Inc

      PO Box 58544 Seattle, WA 98138-1544

    Business ProfileforReliable Parts Inc

    Major Appliance Parts
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Reliable Parts Inc has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Reliable Parts Inc

        1051 Andover Park W Tukwila, WA 98188

      • Reliable Parts Inc

        3727 S G St Tacoma, WA 98418-6726

      • Reliable Parts Inc

        1051 Andover Park W Tukwila, WA 98188-7622

      • Reliable Parts Inc

        11439 SE Foster Rd Portland, OR 97266-4041

      • Reliable Parts Inc

        PO Box 58544 Seattle, WA 98138-1544

      Location of This Business
      1051 Andover Park W, Tukwila, WA 98188
      BBB File Opened:
      3/22/1985
      Years in Business:
      92
      Business Started:
      1/1/1932
      Business Started Locally:
      1/1/1932
      Business Incorporated:
      5/5/1993
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Appliance Parts Company
      • All Appliance Pro Tech
      Business Management
      • Ms. Ann Marie Ward, President
      • Mr. Douglas Loughran, Treasurer,Chairman
      • Ms. Therese Loughran, Vice President,Secretary,Director
      Contact Information

      Principal

      • Ms. Ann Marie Ward, President
      Additional Contact Information

      Fax Numbers

      • (206) 575-6525
        Primary Fax
      • (503) 231-8324
        Other Fax

      Phone Numbers

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/19/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      On January 17th 2023 I went in a location to purchase a part needed that they had in stock. When I went to pay, they said I could not pay with cash, that the company had changed the policy because of COVID 19. They only would accept credit cards. They failed to have a sign in the office that stated this policy. They failed to advise us in the phone before we spent our time traveling to their location to purchase the part. This policy is discriminatory in the way it penalize people who, don't have checks, don't have credit cards due to bankruptcy. I was present with my friend and I purchased the part on a Debt Card for him. So the trip was not wasted. Had he went by himself he would not have been able to get the part and would have wasted both time and gas going to this shop. Customers need to be informed of company policies like this before they come to the store. .

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mr C

      1 star

      11/03/2021

      Order placed on October 20th, 2021. Received an email that it was shipped on 10/28 (EIGHT DAYS LATER) but to the wrong address, **** Cemetery instead of **** Country so honest mistake I can live with that. Customer ********************** was able to go in and change address with **** no problem, verified it was correct. It is now 11/3/2021 and for some reason or another the address was changed to ***** Country in Mississippi, how do you get ***** from **** and IN A WHOLE DIFFERENT STATE. I am located in *********! Customer ********************** then tells me that I have to wait until it gets to this address OR shipped back to them before they can issue a refund which can take who knows how long. This place is a joke, was able to find the part locally, dont waste your time, very poor customer support dont let other reviews fool you.

      Reliable Parts Inc Response

      11/04/2021

      Hi **********************,My apologies you had a difficult experience. An incorrect address is typically a very easy fix and I'd like to review your order details to determine what happened. Please reach out to me directly, at your leisure. My contact information should be attached to this response.Thank you!

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

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