Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          Nocking Point Wines has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileNocking Point Wines

            Retail Wine

            Contact Information

            212 E Alder St

            Walla Walla, WA 99362-1909

            Visit Website
            (509) 524-8496

            Customer Reviews

            1.67/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            25 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            212 E Alder St, Walla Walla, WA 99362-1909
            BBB File Opened:
            7/16/2019
            Years in Business:
            12
            Business Started:
            4/24/2012
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Andrew Harding, Owner/Member
            • Mr. Stephen Amell, Owner/Member
            • Ms. Sarrah Harding
            Contact Information

            Principal

            • Mr. Andrew Harding, Owner/Member
            • Mr. Stephen Amell, Owner/Member

            Customer Contact

            • Mr. Andrew Harding, Owner/Member
            • Mr. Stephen Amell, Owner/Member
            Read More Business Details and See Alerts

            Customer Complaints

            25 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/07/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I am a member of this company's wine club, with a recurring monthly membership and also a quarterly membership. There are now six orders they have charged me for but have not delivered. The company is unreachable - website has no contact information or chat bot. There is a facility to submit a message, but they respond to about 1 our of 10 messages at best, and the responses are vague, with no resolution. I requested to change credit card they were charging, but they failed to make that change, even though I can see the information changed on their website. I see I am not alone with these problems, as the Yelp reviews include complaints from several people with similar issues.Note that in the attached picture the orders marked as "partially paid" are actually fully paid, but according to them got stuck in their system. Note the amounts are the same as the fully paid orders, as well.
            Read 24 More Complaints

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Michele M

            02/29/2024

            If I could leave no stars, I would. I purchased Messy Maw Maw wine duo. No problem ordering, no problem with them charging my credit card. No where on the website or my order or an email after my order saying anything about weather delays. The email I received was telling me that I would receive tracking information. Today is February 29th, still no tracking information. I reached out to the company and their reply was a generic email and at the last paragraph, look for an email the first two weeks of March for tracking. I responded that this was needed as a gift for Saturday, March 2. Since nothing has been shipped could they refund my money. Their response was no, because of weather delays and thats not their policy. I responded back stating that there was no information in regards to this and I would post about this. Their response was that I was bullying them and treating them bad. Bottom line, still no tracking and no product. To me that is poor customer service
            Read 5 More Customer Reviews

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.