Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Blain's Farm & Fleet has 46 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileBlain's Farm & Fleet

            Department Stores
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1100 South Boulevard

            Baraboo, WI 53913-2789

            Get Directions
            Visit Website
            Email this Business
            (608) 754-2821

            Customer Reviews

            1.08/5

            Average of 12 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            47 complaints closed in last 3 years

            21 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers department store sales and services.

            Business Details

            This is a multi-location business.

            Find a Location

            Blain's Farm & Fleet has 46 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              1100 South Boulevard, Baraboo, WI 53913-2789
              Email this Business
              BBB File Opened:
              1/26/1990
              Alternate Business Name
              • Blain's Farm and Fleet Service and Tire
              • Blain's Farm & Fleet
              • Farm & Fleet
              • Blain Supply, Inc.
              Business Management
              • Jaci Brown
              Contact Information

              Principal

              • Jaci Brown

              Customer Contact

              • Jaci Brown
              Additional Contact Information

              Fax Numbers

              • (608) 754-3257
                Primary Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              47 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/16/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              On 06/18/24 I placed an online order, order #******** for $84.37. I received an email 06/20/24 that it shipped via ***** (tracking ************). I then received an update from ***** saying it was damaged in transit and being returned to the shipper. I called on 06/21/24 at 4:58pm to ask what was going to happen and was asked if I wanted a replacement or a refund, I said a refund . I messaged in on 06/22/24 to find out what was going on with my refund and was told on 06/23/24:Thank you for reaching out to Blain's Farm & Fleet. I am so sorry to hear your order got sent back to us due to damage. The shipment is out for delivery to our returns department. Once we have processed the return, we will be able to issue your refund. Please know all refunds take roughly 2-4 business days to post back to your original payment account. I apologize for any inconvenience this may have caused you. If you have any further questions, please reply to this email, and I will be happy to assist you.?Sincerely,******* Customer *********************************************?I responded I was frustrated with that since I never had possession of my order. The order was delivered back to farm & fleet 06/24/24. I called 07/15/24 and the lady couldnt find my order. I called 07/16/24and was spoke to extremely rudely which I asked for a supervisor. She said they couldnt refund me until the other department said it was received. This is all unacceptable, the way I was talked to and that I have no refund for an order I have never received.
              Read More
              Read 46 More Complaints

              Customer Reviews

              12 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Henry S

              07/09/2024

              I bought a Farm and Fleet Platinum battery with a 3 year replacement warranty. That battery lasted about 9 months, I was able to return it for a replacement. That battery barely lasted 7 months. When I tried to return that battery the staff was less than professional and I was flatly refused a replacement. The 2nd battery was well within the 3 year free replacement warranty. I was never given any other option for a replacement. I had to pay $300 for a new battery out of my pocket. I then wrote a complaint to Farm and Fleet stating what happened. I was told a manager had to make the call about the battery replacement, that was an option that the person at the desk never gave or told me about. Then the customer service person offered me a $30 gift card as compensation. I had to eat a $300 plus dollar battery replacement cost and $30 was supposed to make me feel better.

              Blain's Farm & Fleet Response

              07/16/2024

              We are sorry for the inconvenience. Please bring in all of your paperwork and speak with ****. He will look into this and if warranted, will provide you with a refund.

              Customer Response

              07/23/2024

              Still not impressed. I contacted the Farm and Fleet customer ********************** **** and was told I would receive a refund. I was never asked about what item I had or how much it cost. I received a refund for roughly half the value of the battery and a $30 gift card. I guess it is better than nothing, i never received an apology for the way i was talked to on my original visit. The supervisor that handled the transaction was great and the young lady working the other counter was friendly. The young man who originally turned down my request for a refund was also there. When the supervisor left the immediate are he threw the plastic binders with the customers paperwork at his coworkers and made some less than professional comments. I have been a loyal customer for close to 40 years and I will never return.

              Blain's Farm & Fleet Response

              07/23/2024

              Our apologies, when we first looked into this, it was mentioned that the platinum battery that was having the issue. We see that it is the platinum battery. Please return to the store and we will give you the remainder of the refund. Also, thank you for the feedback on our associate. We will be reviewing the video and will coach him as necessary.
              Read 11 More Customer Reviews

              Local BBB

              BBB Serving Wisconsin

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.