Business ProfileforKorndoerfer Homes, LLC

My husband and I have been attempting to get the issues with our home resolved since we were given the keys. We've attempted to contact the business both via email and telephone, sending numerous emails, reaching out via text, and leaving voicemail messages with no response. Over a year ago, the business was supposed to have someone come out to our home to address the issues, they cancelled several times without rescheduling and have yet to follow-up to get the issues resolved. The flooring throughout our entire main level has at least a 1-2 inch gap all over. We've raised this concern various times but the flooring remains gapped and problematic. Additionally, the drawer that hold the garbage can and recycling does not remain closed after opening. We informed the business of this more than 2 years ago and they have not addressed it. Currently, we have to use a rubber band to help keep it closed so no one in our home (especially the elderly members and the child) do not trip and fall over it. The basin of the sink is separating from the countertop, I informed the business of this, and have not received a response. Our home was built from the ground up in 2018, and the floors in the mud area creak along with the floor on the second level in various spots creak as well. This was also told to the business with no resolution. There is literally no soundproofing, if someone is using one of the bathrooms on the second level, you can hear everything on the main level. We just had to spend over $1000 to replace our HVAC unit that was less than 5 years old. From the moment we were given the keys to our brand new home, there has been issue after issue (basement flooded due to sump pump malfunctioning, issues with windows, patio door, non-working appliances, within a couple of days of moving into our home, the refrigerator and stove needed to be replaced x2, the ice machine on the fridge still doesn't work, along with everything listed above that remains an issue. Nightmare.