Customer ReviewsforHealthy Home Heating & Cooling

Do not recommend!! They are way overpriced. Sold us a furnace way too big for our house. Once installed they told us the static pressure is way too high and our ducts are unable to handle it. Recommended we change our duct work and estimated $16k. Called local heating companies and they all said they are well known for this. We were able to fix their problem they created for $1k. Stay Away!!

I had been part of a paid program w/ HH which included a furnace tuneup. I was having issues w/ my April air; It turns out that the switch for the water supply was shut off by the HH technician who did our last check up 6 months prior. While there, the tech amazingly found that our heat exchanger was "failing" and needed to be replaced. He claimed their were "holes" in the exchanger and told my wife that it wasn't safe for our family. So he proceeded to turn off the gas to the furnace and told us to use our gas fire place to heat our house until they got the part in the next day for the repair. After breaking the news, he offered a $27k solution to fix all our problems (there are nice houses in my neighborhood), but we just wanted to replace the part which, low and behold, was still under manufacturer warranty and free; however, the labor cost, was somewhere around $4k... right. The whole thing was a fiasco with 2 techs coming in and out of the house, and calls being made to the manager about pricing and procedures... a real production. We questioned everything and after we were informed by another blindsided HH customer that we should get a second opinion, we did just that. We had 2 other reputable companies come in and review our furnace; specifically checking CO levels and inspecting the heat exchanger. Neither one of those techs from the other companies found issues with the air quality or the exchanger. One tech pointed out that we needed to replace a seal, but that was it. After all of this, HH contacted us with a $130+ charge for a tune up. I called back to dispute the charge since it should have been included with our membership and also let them know what all had transpired with their run around. Their GM called me back defending their position, but all I wanted was for them to erase the fee that they said would be included. The GM said he would look into it, but I never heard back from him & this morning I received a bill reminder for the tune up.