Business ProfileforCrosby Heavy Duty Wrecker Service, Inc.

On 12/23 My daughter's vehicle became disabled on the side of the road in front of Meijers on Shawano Avenue during a storm. My daughter called me to let me know the vehicle needed to be towed. When I got on scene the officer was there was talking to my daughter. He asked where we wanted the car to be towed. And the address was given ********************. I told him I have roadside assistance through my insurance. He said the vehicle needed to get off the road right away and will get towed to your house. So we went directly home. The vehicle was never towed to my home. I also didn't even know who the tow company was and I had no idea who to contact. I talked to the police department 12/24 Christmas Eve after calling several times and found out it was Heavy duty. When I called I spoke to a woman there and she said the police rarely give them an address so that's why it got towed to their facility. I said we gave the officer the address and he wrote it down. She said no address was given. The bill was going to be over $320 plus tax. And I explained to her that the vehicle was never supposed to go to their facility. She said the driver never received an address. So after talking for a while she dropped to $197.50 and i said so it went to $159 with card i said i will pay cash And then i could have State Farm reimburse me. They were going to charge me a 4% fee if I used my credit card So that is why opted for cash. And they agreed to tow it to my home. The vehicle was never brought to my home once again. I was very busy over christmas and new years with family visiting and at work. I reached out again today 1/13 and she told me the bill is now a $1000. And today she decided to lie to me and said the driver brought the vehicle to my home and sat there for 20 minutes and no one came out. We went directly home 11/23 after this incident at Meijers. I live .9 miles from Meijers. My daughter is pregnant with twins and needs her ***** ****** pathfinder. Horrible experience.