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Consumer Finance Companies
East Line LendingThis business is NOT BBB Accredited.
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Reviews
Customer Review Ratings
1/5 stars
Average of 22 Customer Reviews
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Review fromBarbara R
Date: 11/29/2022
1 starBarbara R
Date: 11/29/2022
Who is East Line Lending?? My personal information was compromised and I had to go to my bank because this so called company was taking almost $150 out of my account every week. Whe I called them to find out what was going on they told me I had a loan with them for $975 and they had already taken $1200 from my bank that I am now disputing. I have also contacted an attorney because they are threatening to send a garnishment to my place of employment. These people need to do a better job at verifying who the person applying for a "loan" before they just take anyone's word. All of my personal info has been compromised since the breach with T-Mobile and my info had been found on the dark web. I refuse to be bullied by these people who think I'm thing to pay for a loan I never applied for. My attorney will be in contact with them real soon.East Line Lending
Date: 12/06/2022
Good day,Thank you for contacting East Line Lending.We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience.Please feel free to contact us at ************** and email us at ********************************** if you require any further information.Sincerely,East Line LendingReview fromLadarius R
Date: 11/18/2022
1 starLadarius R
Date: 11/18/2022
This company is a scam. After taking out a loan EastLine lending decided they wanted to take money out of my account every week instead of every other week that we agreed on. I called in and they said they would investigate, during the investigation they said they would stop payments until after investigation. Never heard another word from them until 7 months later when they decided to take out of no where take $300 out of my account 2 weeks in a row. Called in to speak to someone but reps were very rude and seemed mad that I couldn’t understand them (thick accents) they basically told me I hadn’t mad a payment so they decided to take a payment, no type of communication prior. After almost a hour on the line I asked them for my payment history that shows what payments I’ve made, they basically told me I never made any payments. However they had records of me calling saying they were taking money out of my account on wrong days. None of it makes senses and this is a scam. Praying this company goes out of business or someone goes down for illegal business dealings because this is a scam! Of this company has your banking info close your account bc they are scammersEast Line Lending
Date: 11/21/2022
Good day,Thank you for contacting East Line Lending.We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience.Please feel free to contact us at ************** and email us at ********************************** if you require any further information.Sincerely,East Line LendingReview fromEbony S
Date: 11/13/2022
1 starEbony S
Date: 11/13/2022
I took out 500 dollar loan and tired to get a pay out on numerous occasions but wasn’t successful due to different amounts from different reps. There’s no way to actually track your own payment because their portal don’t work it’s all a scam. I think this is highway robbery and I can’t wait until they’re sued.East Line Lending
Date: 11/16/2022
Good day,Thank you for contacting East Line Lending.As of the moment our online portal is under a system update, and you will be notified once it's up. We are sorry for any inconvenience that you've had encountered. We understand that you feel that there are unexpected charges associated with your loan. During the loan underwriting process, you were made aware of certain charges or fees related to the loan as well as the APR. Under the Federal Truth in Lending Act and other applicable regulations, we are required to provide an accurate and comprehensive fee disclosure. The charges related to your loan were written out in the loan documentation which you agreed to during the lending process. Before funding a loan, customers are advised of the total cost of their loan and the fees along with different plans to pay the loan back which we believe are competitive with other lenders. This is an expensive form of borrowing, and it is not intended to be a long-term financial solution. These loans are designed to assist you in meeting your short-term financial needs. We really want to help you. Should you require further assistance, please do not hesitate to call us back at ************** and a Resolution Specialist will assist you.Regards,East Line LendingReview fromLisa V
Date: 11/02/2022
1 starLisa V
Date: 11/02/2022
I have been trying to pay a loan that I have with East Line Lending, and I have been unsuccessful at it. Reason for, I am locked out of my account. I have contacted them via email, phone and my next best option which I will be taking advantages of tomorrow is to close my checking and savings account open a new one to stop the automatic payments from account. In the last email I threatened to do that, and I still haven't gotten a response. So, in my opinion they have poor customer service and I feel like it, it is highly likely that my account balance could be impacted. This is my first experience with them and my last time.East Line Lending
Date: 11/08/2022
Good day,Thank you for contacting East Line Lending.We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience.Please feel free to contact us at ************** or email us at ********************************** if you require any further information.Sincerely,East Line LendingReview fromBonnie L
Date: 09/22/2022
1 starBonnie L
Date: 09/22/2022
I went online to see my options on Monday. After I saw the terms and how much I would have to pay back I stopped the process and exited my application. That same day I received about 15 phone calls from them. I was at work and I finally answered the phone and asked them to no longer contact me. every day since I have receive back to back calls. When I tell them to take me out of their system they just hang up. I called them back today and said to take my number out before I contact a lawyer and they claim they removed it. Do not under any circumstance get a loan from this place. No real honest business acts like this. The only reason I gave them even a single star is because It won't let me leave no stars.East Line Lending
Date: 09/26/2022
Good day,Thank you for contacting East Line Lending.We apologize for any inconvenience. We have reviewed our records to better understand what has happened. The Tribe maintains its own procedures for handling consumer complaints and otherwise ensuring compliance with applicable law.All the information that we receive is via an online application process that a customer would initiate. The process requires that consumers to input certain information into an online form account information is verified to ensure the accuracy and the identity of the customer.We have updated our records, so you won't receive any further communication related to this matter.Regards,East Line LendingReview fromBetty C.
Date: 09/15/2022
1 starBetty C.
Date: 09/15/2022
Terrible terrible terrible place!!! I was in desperate need of help and and got a loan for $975 and was not told I would be paying back over $7000 to them until after all paperwork was signed and put through!!! I’m in over my head with bills already and I’m getting money taking from my check every two weeks from them and now I see all these reviews that’s even after they have paid their balance in “full” they continue to take money from them! I’m terrified this will happen to me as well and now I’m stuck paying $7000 on a $975 loan! Complete SCAM and FRAUD if you ask me! I want to block them from my bank so bad but scared of them garnishing my wages if I do that!!! This is awful and can’t believe they get away with doing this to people! They should really be more clear on balance being paid back before giving people loans and having them sign off on paperwork.. I don’t know what to do because I can’t afford to keep having them take this money from me I’ve already had about $800 something in payments taking from my bank acct!! Ughhhh so angry
East Line Lending
Date: 09/19/2022
Good day,Thank you for contacting East Line Lending. We are sorry for any inconvenience that you've had encountered. We understand that you feel that there are unexpected charges associated with your loan. During the loan underwriting process, customers are made aware of certain charges or fees related to the loan, as well as the APR. Under the Federal Truth in Lending Act and other applicable regulations, we are required to provide an accurate and comprehensive fee disclosure. Before funding a loan, customers are advised of the total cost of their loan and the fees along with different plans to pay the loan back, which we believe are competitive with other lenders. Please feel free to contact us at ************** and email us at ********************************** if you require any further information.Sincerely,East Line LendingReview fromCandie H
Date: 09/08/2022
1 starCandie H
Date: 09/08/2022
Have NO CLUE who this company is yet they have ran my credit info for a loan that I absolutely NEVER applied for.East Line Lending
Date: 09/12/2022
Good day!We apologize for any inconvenience. West Side Lending supports efforts to fight fraud in the lending industry. All information that we receive is via an online application that a customer would initiate. The process requires consumers to input certain details into the online form. We have updated our records, so you won't receive any further communication related to this matter.If you require any assistance, please call us at ************ or email us [email protected],East Line LendingReview fromJames L.
Date: 09/02/2022
1 starJames L.
Date: 09/02/2022
A predatory lending company that has super high interest rates and while going through the loan process they actually try to inquire about how much you have in your bank account. Not a proper lending practice.East Line Lending
Date: 09/07/2022
Good day,Thank you for contacting East Line Lending.We apologize for any inconvenience and have reviewed our records to better understand what has happened. We are a lender which meets applicable consumer lending and protection laws and operates under the laws of the Tribe. This means that we have to follow a certain procedure to ensure that we comply with the applicable Tribal and Federal consumer protection laws. To that end, the Tribe maintains its own procedures for handling consumer complaints and otherwise ensuring compliance with applicable law.Also, we updated our system to delete all the information, so you won't receive any communication related to this matter.Regards,East Line LendingReview fromRachel S
Date: 07/20/2022
1 starRachel S
Date: 07/20/2022
I took a loan for $425. They did not tell me the interest rate until I signed the contract. That the interest rate 763.96. I am being charged $2,898.73 for a $425.00 loan.
East Line Lending
Date: 07/22/2022
Good day,Thank you for contacting East Line Lending.We value your feedback. Please note that this is an expensive form of borrowing. These loans are designed to assist people in meeting their short-term financial needs and it is not intended to be a long-term financial solution. If you go to our website under Frequently Asked Questions to the question: ""How much does my loan cost?"" We provide customers with a sample rate chart providing an example of minimum payments in a hypothetical loan. We also advise customers if they want to minimize the total cost of their loan, we strongly recommend taking steps to either pay off their loan in full or to pay as much as possible in addition to each minimum payment due under the payment schedule in order to reduce the principal (original debt incurred) as quickly as possible. East Line Lending never charges prepayment penalties. We encourage you to contact us at ************** we will be happy to explain your loan, the annual percentage rate and any repayment options that are available.Regards,East Line LendingReview fromLonnie M.
Date: 07/08/2022
1 starLonnie M.
Date: 07/08/2022
These people are crooks they're trying to state that I made a loan to them which I did not don't even have the existing email they claim I have I don't know where or who they are and I noticed on the reviews there's no good stars for them everybody got complaints everybody needs to get together and file a formal complaint on tham....fraud *** people.. and I know darn well you're no tribe probably a tribe in ***** but not here in the states nice try you're not getting no money from me have a good day and * ***East Line Lending
Date: 07/11/2022
Good day,Thank you for contacting East Line Lending.It is Tribal policy that all consumer complaints be handled in a prompt and fair manner. We take identity theft very seriously. If you believe an unauthorized person has submitted an application or received a loan using your personal information we encourage you to contact us so that we may conduct a thorough investigation. Should you require further assistance, please do not hesitate to contact us. Regards,East Line Lending
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